INOX Leisure / INOXMovies.com Complaints & Reviews

Sudden shutdown of electricity during the cinema and there was no one to look into this.
Worse management and even worse customer service. When asked the authority about the same, gave unrealistic answers. Not at all recommend to go this cinema.
Pathetic ambience and pungent/unpleasant smell all over the cinema hall in fame tapadia - screen 2, cidco, aurangabad, maharashtra 431001.
Mosquitoes everywhere....

I had watched a movie in inox, prozone mall coimbatore
Called thambi (Tamil with english subtitles) as mentioned in licence of movie.

When we ask the staff about that they didnt receive content for subtitles.
Its inox responsibility to get the content according to the licence.

Censor give the licence with sub titles because people like me can watch the movies

I had watched more than...

In cafeteria at inox vizianagaram... The personnel are not maintaining hygiene with out gloves with unhygienic hands they are serving us.. Very embarrassing experience. I asked him to wear the gloves but he is even reluctant to answer me also... Very arrogant and not fit for job. I solicit u adress the issue and an early reply to me [protected]@gmail.com... Mobile [protected].

Sravan kumar bysana...

The local inox theatre in my city does not allow patrons to bring food and beverages into the hall this includes water bottles. Thus, forcing customers to buy water which has a massive price hike when compared to the price of bottled water outside the theatres. Though there are free water dispensers available the cleanliness and safety of it cannot be guaranteed, as it is just stored water and no water filter is attached....

I have been to inox, city center, siliguri
Sofa seats charged 230/- per seat for 4 seats a2345. On complaining about seats nothing was done infact the manager had a long argument with us. We adjusted in club seats b row. But instead of staff apologize they went for heated argument. And wasted the complete movie.
We as a family go to a movie hall for entertainment and fun..
The manager was so generous he went on arguing...

Attended a movie in pink sqaure inox... We had our interval... I wasnt allowed to go out of the theatre otherwise they wont allow me to re enter. I wanted to step out to smoke a cig but they didnt allow me to re enter... Is this a school that we need permission to enter exit... What a # brand... Never coming to this theatre or any other inox then i called their call centre number... I was replied that the office is closed told me to call...

Hello sir,
Today i visit at inox jamnagar at crystal mall, to watch pagalpanti movie but the air conditioning system which is present is totally switch off so comfortableness is not so much as other inox cinema. I visited other inox cinema present at rajkot but it is maintained properly and air conditioner is working properly but here in jamnagar it is worst i do not come again....

The lift elevator at inox jalgaon is not maintained properly, it gets stuck on several occasions, moreover the staff is also not trained what to do in such situations creating problems for the guest wanting to go for watching the movie, we went for 10.15 pm show of hotel mumbai screen 4 on 29th november and we're stuck in the elevator, we had rescue ourselves, the escalators also don't work often.
Please take due cognisance of the...

I booked the movie ticket of commando 3 on 29 nov 19 at 10.15 pm with ticket no. 641939. I selected the seats for front row and asked the amount for the seats to the ticket issuing person. So firstly he neglected to issue the ticket but after i forced he issued the ticket. As i made the payment of the amounted bill i asked the fare o[censored]pper seats. So the ticket issue person said u r not able to book so and reacted as we have asked him to...

I was thoroughly humiliated because of your employee mistake. I had booked the ticket for frozen-2 for 5.45 pm. But the lady at the ticket counter game me the ticket for 3.30 pm which i came to know only after entering the movie hall. I was thrown out of the hall by your employee because of the mistake done by your employee. Is this how you serve your customer. And to add there is no regret from your employees’ end. Do take some action...

Dear team,
I have taken ticket of pagalpanti today 24/11/19, but at ticket couter he gave me ticket of frozen2, as i am new i didn't asked anything but after movie start i reliaze that he has given wrong ticket then we left and went to ticket counter den with small wording he gave us ticket of pagalpanti but when we reach at ticket collector he was asking extra money and using very abusive language, then we left we both friend having...

I would like to get to your notice that i and my family have had a extremely bad experience here in inox rmz when we came to watch a movie.

We have watched more than 100 movies in the inox theaters from more than 10 years now and not once have we been treated this way.

We had purchased the hard tickets for today (27 oct 2019 saand ki aank - 9 50 show) as we came for another movie yesterday (26 oct 2019 - housefull...

This is the second time i am facing the same problem.
I am giridhar karanam from mysore. I went to mall of mysore in mysore.
There is no proper maintenance of ac (Air conditioner). They turned it on at the starting of money and at the last.in between they stopped and let us to breathe the same air.
I never expected such poor service from inox. This made me not to go again....

So we went for a movie on the 16th oct 19 which was a wednesday for screen 3 and 2 seats were booked rr - a7, a8 for joker and there were these 3 adults 1 male 2 females who stole our seats and when confronted asked us to relocate and use some other seats and when asked again created a scene and moved and then later on during the movie started they were threatening and harrassing and they were goans with an other nationality and they started...

Hi,
Issue 1:
I have beign to varun inox screen -1 seats d19, d20 on 13/10/2019 (8 pm show time)
Seat d-19 has spring coming out and its very uncomfortable to sit, no proper response from theater help staff, i paid money to sit uncomfortably. I received feedback link from inox where i have described whole issue, but there is no response (Felt why do they have the feedback link)

Issue 2:
Again i have...

Hi
On October 2019 at cmr maddillapalem I ordered belapuri which was priced at 110
The price at rk beach is 10-20 max
However the girl used a plastic glove so I thought at least it was hygienic
But the taste was pathetics
The person made belapuri with more chilly powder
5 RS muri or bhel may be 5 RS onion 3 Rs tomato 20
She never added palli or groundnut and coriander taste was horrible...

Today we went for the morning show 9:15 at inox riverside mall lucknow. Online ticket showed 160 for 1 ticket. We couldn't get it online so we asked at the ticket counter and the total amount for 3 tickets that he told us was rs. 960. He told us its a combo price but we asked only for the tickets. He said they won't give only tickets as there are just 5 people to watch the movie, so if we want to watch the movie we will have to take the combo...

I booked 8 tickets for movie via inoxmovies.com on 18/10/2019.
The amount 2094.88 got debited from my debit card (Via paytm).
However booking was not confirmed.
Tried calling their customer care at[protected], but received no response.
Please look into the issue urgently as it involves a lot of money.

Movie-mitin mashi
Location-inox, south city
Date-19/10/2019
Showtime-6:20...

Dear sir, madam
Purchased movie ticket for movie joker in inox theatres situated at varodara ellorapark show timming was 10.40 pm movie started at 11.10 pm is it a half an hour advt ...? And though manager talked us so rudely and un attendly than i personally felt so heartly so wont visit inox any more thanks for ur your great service inox wasnt expected this from you will post on every social media thanks inox thanks inox group.....

I have been waiting since 12 days for refund for cancelation of tickets... Not yet refunded. Booked tickets using inox app and canceled the tickets on 6th of october 2019. A dialogue box apeared saying you are eligible for 270 rs refund and it will be credited in 10 days... Not yet credited...
. Please kindly take it to concern and make the refund as soon as possible...