INOX Leisure / INOXMovies.com Complaints & Reviews

I booked 8 tickets for movie via inoxmovies.com on 18/10/2019.
The amount 2094.88 got debited from my debit card (Via paytm).
However booking was not confirmed.
Tried calling their customer care at[protected], but received no response.
Please look into the issue urgently as it involves a lot of money.

Movie-mitin mashi
Location-inox, south city
Date-19/10/2019
Showtime-6:20 pm

Dear sir, madam
Purchased movie ticket for movie joker in inox theatres situated at varodara ellorapark show timming was 10.40 pm movie started at 11.10 pm is it a half an hour advt ...? And though manager talked us so rudely and un attendly than i personally felt so heartly so wont visit inox any more thanks for ur your great service inox wasnt expected this from you will post on every social media thanks inox thanks inox group..

I have been waiting since 12 days for refund for cancelation of tickets... Not yet refunded. Booked tickets using inox app and canceled the tickets on 6th of october 2019. A dialogue box apeared saying you are eligible for 270 rs refund and it will be credited in 10 days... Not yet credited...
. Please kindly take it to concern and make the refund as soon as possible

Today i went a movie in vijaywada inox screen 2 7.20 pm show iam surprised related cleanness of the chairs it is worst. Full of dust on seats u may find clearly visible to every body. They collect highest amount for ticket in the city.
Iam not enjoyed while watching movie, what iam thinking about inox movie?.
So please take care immediately
Sudheer. G

I'm writing this to make you aware of the scam that is going on in inox (Abs mall), jorhat, assam. Whenever a good movie is released inox people pre book all the tickets and then few people who know about this scam, buy them as in black market. This scam is currently ongoing for regional assamese movie "ratnakar". Please take appropriate action against these people.

I've always been satisfied with the service that INOX provides. But, today I went to INOX Cinemas (Crown Interiorz Mall, Mathura Road, Faridabad) and asked for three tickets of Dream Girl. The girl at the counter told me that it's compulsory to purchase a combo that started from 480₹ saying, "Combo lena padega Madam". Although a hoarding banner saying 'Food is optional' was put up near the counter but she kept on insisting making false reasons. I decided to not purchase the tickets and told her to call the duty manager to which she replied that manager wasn't available. She panicked when I started recording her and then she said, 'Aap bataiye konsi ticket leni hai, mai deti hun'. I insisted that she should call the duty managaer. She called up someone and a guy came up to talk and he was little nervous to face and talk to us. Meanwhile, other three guys came to buy tickets and the service provider didn't tell them to buy the combo.
The service guy who came on calling him, was actually stammering and later apologised.
I request you to take strict actions against them because this is against the policy of INOX Cinemas. I don't know their names but I have the picture of that girl and the hoarding that I'm attaching.

Dear sir,
Me and my parents went to inox maheswari, kacheguda, to watch sye raa narasimha reddy movie at 3.35 pm show on[protected], where we were experienced a very bad behaviour of security.
We opened our trolley to show any eatables in our bag. But they are removing each and every cloth from our trolly bag including inner wears infront of all others. We felt very embarrassed.
We asked for bag counter also, but they said they don't have policy of bag counters.
Really shame on inox movies to keep such waste fellows as security guards. So we want to file a complaint against this, so no other will experience this kind of embarrassment by cheap mentality security.
Thanks and regards
D. Abhishek

Dear sir,

I went to inox theatre gardens galleria, lucknow. The ticket price of joker movie was 150 but they were charging 300 per ticket bcoz of compulsory food addon. Why the # i'll buy food coupons when i don't want it. What kind of monopoly is this. Kindly take strict actions against there * cinema theatre. Many of the guests who came to watch the movie were either forced to buy compulsory add-ons or they didn't get the chance to watch the movie.

I went for war movies with my family and after that we have to go somewhere very important.
The movies start after 32 min of actual timing. When i ask reason for late start the staff over there is very rude and say this happens regularly.
So we need to leave the movies end and leave. What type of commitment and service is this.
[protected] us my no. Please let me know what are u doing about this. We will never recommend inox to any one

Recently, i observed one of the security staff manager in inox marina mall chennai, mentioned outside food / snacks are not allowed inside inox theater.

If outside food is not allowed in inox theater, why the same snacks are served inside the theater. Its a looting... If snacks are sold there, why there is no price regulation there.

The inox is earning illegally from public. We need supreme court or governing judicial to look on to this matter and give some regulation so that such business are not opened for looting public.

Best regards,

I purchased tickets from inox gsm mall hyderabad at window and made the payment though paytm. My money got dedcuted but the person at the window said that the ticket isnt booked (There is some error from inox server) and advised me to re-pay the amount again to book the same seats (The apyment was successful this time through paytm only). He also did assure that this amount will be refunded soon. I havent received my refund yet. When i raised this to paytm they confrimed that paytm has facilated the payment (It was through) and there isnt any issue from their end and confirmed that inox has to initiate the refund. I have been followng up with the managers from last 20 days but no one is responding properly.

I tried book movie joker but confirmation didnt come still but money got dedcuted. Date[protected],
Dear customer,

Greetings from icici bank.

Your icici bank credit card xx4008 has been used for a transaction of inr 580.24 on october 05, 2019; 19:00:15. Info: inox leisure limited.

Soo i went to the cinema they said booking isnt confirmed and customer care number is inaccsesible

Now my payment has been failed. And my tickets were not booked but money has been deducted from my account. Please refund my money. My mobile number is [protected]. Please contact me. For the film syeraa narasimha reddy. At inox manipal. I'm calling customer care but no one is lifting the call. Amount is 1231.04 rupees. Please make sure that my money is refunded to me. I have used net banking for my transaction.

Hi team,
Please find attached receipt of reversal provided by sapphire inox situated at sector 83 gurgaon on 17th august amounting rs 1300. But the amount is not reversed in my credit card. I am attaching the reversal slip provided by cashier at inox window.
Kindly look into the matter and reverse my amount back in my credit card
Kindly do the needful.
Regards
Ankit
[protected]

Hi yesterday night my hubby and me went for movie (Night show) with baby while entering the entrance they asked to take ticket of 3years baby she already sleepy and we have informed she dnt sit separately and dont want seat but the denied forcefully we bought ticket same amount charged but our baby slept within 10 minutes in my laps... If we want another seat then we will take another ticket what is the big deal we know how our toddler comfortable i think multi complex are have another way to sell ticket.. Worst thing our mood spoiled

I have booked 2 tickets using inox app for gang leader movie on 13th of september mistakenly instead of 15th september at varun inox, vizag.. So i cancelled those tickets which were booked on 13th... Can you please verify my refunding process.. I have already contacted your customer care.. They have said that the money was refunded... I got message during ticket booking about the deducted money.. But i didn't got any message to my mobile regarding refund.. My phn no is:[protected]
I have given the above mentioned number to my inox account

A serious issue related to the butter used in sweet corn.. Inox in siliguri charge rs 100 for sweet corn but the butter used in the corn is a vegetable oil... This is a serious issue since inox is misleading people by using vegetable oil known as delicious butter in the sweet corn they serve... The same shall be informed to the food department to check all the ingredients used in the preparations of inox...

On 17/09/2019 show timing 8:00 pm, address: crustal palm, 22 godam, jaipur, rajasthan movie name : dream girl, screen 1, seat no. C4, c5. I lost my cell phone in auditorium which i have checked through security cameras of the premises. And i am pretty sure the phone was with any of the cleaning staff who clean the premises after ending the show. I went there for security camera check and i thoroughly checked and i found that this mischief was done by cleaning staff.
My cell phone is of nokia 6.1 plus, blue color, having vodafone network with the no. [protected].

We were having a show of chhichhore movie at 10.30 pm at jaswant tuli mall, nagpur. The show was in screen 4. My seat no. Was c-21 & 22 booked through book my show. As soon as we got our seats & we settled down, my wife started itching on her arms. The moment she checked what it was she came to know that some insect has bitten her & seeing to the infected area area if was surely bitten by a spider or bugs. Her arm got totally red with a lot of swelling resultinh into unbearable pain & itching. After all this we need to leave the movie in between & visited a doctor so that the infection could be stopped from spreading. If this kind cleanliness would be kept by a brand like inox what else could be expected from others. Simply i just demand a refund of my movie ticket amount & the damaged with we have beared all the doctor expenses. We can share you the infected area picture & even the doctor prescriptions & bills. Kindly revert me as soon as possible to avoid any further complications & complains.
Contact no.[protected] (Aman ahuja)

Hi,
Yesterday i went to inox sector 83 gurgaon in audi 1 and seat no h-18 10:45 pm show here i forgot my kungix earbuds black colour but they are denying that it is not there of which i am sure are lying. They are not ready to co-orperate with us. I reached the place early morning but they are not even checking the camera and not even trying co-orperate with us. Kindly help me i am very much sure that i have left it over there only