INOX Leisure / INOXMovies.com Complaints & Reviews

Hello,
I'm dr. Harender keerthi here dental surgeon
I'm a regular visitor and an ardent fan of inox.
By mistake i had booked 4 tickets for a movie on saturday instead of sunday and u went for that movie on sunday. It us only then that i realised. But nevertheless i purchased 4 tickets again on sunday at inox itself and watched the same movie.
Could u kindly refund the amount to me as i had booked online
Regards
Dr. Harender keerthi here

Inox managemnt is charging very high on food items. Today i tooked one popcorn and two cool drinks thy charged 667/- rs. Only 700ml cool drink thy are charging 225rs. Its very high charges. No one is taking action on them. No other theatre are charging this much rates.

I need a serious action on this and reduce the charges and keep a resonable rates

The movie dear comrade was released a few days ago and inox udaipur had shows of the movie so i went to watch it. But because of tamil language it was supposed to have english subtitles so that other people can also watch it. So many theatres have also shows of this movie and they also have subtitles. How was to supposed to see a telugu movie in rajasthan without subtitles.

Came to watch super 30 just now
Show @9:45 p. M
29/7/2019
Inox fun n shop, fatima nagar, pune no lift water droping in stairs, ac not workingproperly, escalator not working. I have problem in my leg and face inconvenience in coming to screen.

I will never come here to watch movie again.

Due to this i am having terrible pain in my spine and wont be able to walk propely for maby days.

I want you to take action against the management of this theater they should get this solved by kumar builder.

Hoping for your response quickly.

Regards,
Jaishree ojha
Pune
[protected]

My ticket number is dated 30//7/2016, i gave 200 rs for a billing amount of 140 and i was denied a change while a stack full of change is there on the cashier table, she told me it have just now arrived at her table and she persisted for the change, when i said the movie name is judgemental hai kya she started making faces, i felt really insulted and humiliated, kindly ask your hr department to consult with her or is she suffering from any mental disorder that she beheaves so rudely with me. This incident happened in city center 2 kolkata outlet.

They have put a notice saying that water bottles, home made food and helmets won't be allowed to be carried inside cinema theatre. Also, they charge extremely high prices for bisleri bottles and snacks. So why should we buy their expensive stuff? And also, there is no govt. Law which prohibits us to carry our own food and water inside any multiplex. This is open financial exploitation of public by these multiplex companies. Please help as soon as possible. Im attaching a photo of such notice published at inox cinemas, jai ganesh vision mall, akurdi, pimpri chinchwad, pune. Also, this issue exists at other theatres like pvr, carnival cinemas, etc. Please ensure that this doesn't happen at any multiplex may it be a brand or a local theatre. This is a complete loot. A violation of fundamental rights of all indian citizens.

Inox moveis in Chandanagar ( Hyderabad) is charging more prices on 600 ml of Coco cola cool drink. For example in the market the coco cola price is 50Rs / Lt. But the Inox Liesure Limited ( on behalf of Inox I think) charging 210 Rs for 650ml Coco cola. I think this should be corrected by consumer forum people.

I have encountered this situation two times. And they don't allow our food items to bring into theaters.

My sincere request is to take forward this complaint to consumer forum.

Please find attachment of my ticket
I came to watch Lion king 3D on 21st july2019 show timings @8.20pm
due to of bad quality of your screen and projection many poeple their complain about it to
the manager and other staff but no solution was given and at the end the manager decided to refund the amount.one of the staff member took pictures of our tickets which were booked online for the refund procedure but till now nothing happened also no refund granted .
The manager shared a number with us that also no one is picking it up( [protected] its just ringing )

I need to know when i can get my refund otherwise i need to take action, you cannot fool us like this and if now also i will not get any response from you i will send you a legal notice for harassment you people are doing with us .

PATHETIC EXPERIENCE
kindly refund my money asap

TICKETS DETAILS BELOW AND BOOKED VIA CREDIT CARD

PLEASE CHECK TICKET FOR FURTHER DETAILS DOWN IN ATTACHMENT

Hello, i am aman from lucknow, i had visited to inox cinema gardens galleria mall, rai bareli road for a movie on 10th june 2019
There i had ordered for rupies 130 and given amount through paytm but they were saying that they did'nt received payment... And i had a prove of sucessfull payment...
After that they told me to refund that money soon and taken my transaction id.. But did'nt refunded me yet... Plz look into this
I am attaching details regarding this...
Thank you!

I booked tickets in lepl inox vijayawada for ismart shankar on saturday for 7 :20 pm show through book my show. The staff didn't allowed us for the movie because of our kids ages. It's ok for that because it's our mistake. The next day on sunday i went to the picture i saw that so many kids r watching the movie i showed the same to floor manager boppana chaitanya he has no answer for that. Why the staff of inox treating my kids and other kids differently. I want u to take action against this. Because of this discrimination we felt very bad about it. Please help us.

Yesterday i went to inox at greater noida in msx mall to watch a movie (The loin king) and had the worst experience, our seat no is f-17 to 21. It was pathetic moment in life
I have purchased one burger, papri chaat and one pieces of patties and taking 3coffees and 1 tea by paying ₹ 850/-. Quality of burger were very very poor and patties was rotten they were stale. Surprised to get such poor quality food at inox after paying exorbitant prices at monopoly place. Please take necessary actions and do needful... It's brand keep in mind ☺
Thanks

Personal property at risk with the solution provided by the staff of garuda swagath inox. When the parking lots were filled (Though i doubt the truth of the same)
I was asked to park my car on a slope near the parking entrance/exit. When i questioned this i was abused by the staff and behaved badly
Kindly take action if not something big will happen and ur organisation will be held liable
Hope u take action

Yesterday i watched super 30 at pink square mall, jaipur. It was a night show of 10:30. When i asked the charges he said 1 ticket for rs 230. I purchased 3 tickets. Whereas on the ticket it was mentioned rs 212. This movie was tax free as declared by the government but your officals are charging more than the written price. I am highly disappointed with inox. I hope you will look into the matter. I expect a refund from you.. It's illegal to charge more than mrp

While am booking tickets (2 tickets) online for the movie annabelle past sunday in inox city centre, chennai. My money got debited from the account simultaneously the booking got cancelled. I called to the customer care and complained about the issue twice but still the money has not been credited. So kindly resolve the issue as soon as possible...

Hi,
This incidence happened at inox cienema hall at faridbad, haryana unfortunately we booked a ticket for movie ranbir singh dated 6th july 7.20 pm show, we being stopped by the security guards on same but at the same time one of my known person sitting inside with his minor child for which inox personnel not done any checks, when i bring same in notice of inox authorities they denied the fact and on which i complaint on 100 nos and inox personnel called some senior police resource and trying me to hide the matter and done abusive behaviour on this, there was no checks by the inox and request to take a serious step against inox.

Hello i wanna complaint about the theatre inox: royal heritage mall, pune. Which is not showing hindi shows of english movie, like in april avengers endgame was released, every theatre was having hindi shows but not this one, inox: royal heritage mall, not shows hindi not 3d and not in 2d also why are they doing this.
And now spider-man: far from home is release now also there is no hindi shows
I just wanna say that atleast provide 5 hindi shows in every inox theatre please you think about it.

I booked the tickets for kabir singh is was paid online, but when i reached there the staff said the screen in were we are going to sit, the ac of that screen was not working
And i asked for refund they said the money will be refunded back in 2 to 3 days its the 5 th day it is not refunded
Also they are not responding the call and the time they pick up they are like "ho jya g n bhai"
Please take some action or
I will contact lawsuit over the abnormal behaviour of your staff
And
For holding the money and not refunding
Contact me on [protected]@gmail.com

I've booked a online ticket today for article 15 movie. For some reasons, the show is cancelled by the inox authority. They are saying that online refund is being processed by the third party with whom you have booked the ticket.
I've talked to book my show but they are saying that there isn't any information is given to them regarding to this.
Do something for the refund as soon as possible.

I'm balasubramanian from madurai.
I went to vishal de mal inox box office to get a movie ticket on 28.06.2019. For the movie named jiivi. (1.10pm) show.
I asked for the movie ticket which is rs. 60. On 12.30pm. He refused to give me the ticket which is rs.60. He said only 177rs ticket only available with popcorn. After some time i came again and asked for the ticket then only he gave the rs60 ticket. The ticket counter person name is gnanasekaran. He was in the counter on 12.45pm (28.06.2019).
He said like he can't provide the 60rs ticket. I got anger and asked him again then only he provided the ticket. Why the hell he is cheating me.

He is having the ticket 60rs ticket and refusing me. Whats the reason?

So please kindly take a severe action against him. And please don't allow him again in the box office counter.

Thank you.

Balasubramanian p. R
Mobile: [protected],
[protected]
Madurai.

I have come with my husband to watch "kabir singh" show time 10.15,
We were allotted d 1& 2 and with the immense concern i would like to mention the seats were way to dirty and in rotten condition..
We understand about the busy scheduling of shows but i am sure that inox being such a brand cannot take such excuse and. Get away with it.
On complaining however we were given different seats but at the extreme end which is not giving a comfortable watch.
Experience is not upto the mark, we have been visiting i nox frequently but this experience deserves 1/10..
Look forward to hearing from you.