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INOX Leisure / INOXMovies.com Complaints & Reviews

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INOX Leisure / INOXMovies.com reviews & complaints page 4

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N
nonoise
Jun 13, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
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Payment is not recognised by merchant

I had successfully transacted my ticket amount to the INOX ELEMENTS MALL, Jaipur but they denied the payment and asked to do the payment for same again . I need my refund in any case....
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S
Sendebdutta
Jun 7, 2023
Jun 8, 2023
This thread was updated on Jun 8, 2023
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Exorbitant price charged for cold drink

Address: 10/3, Elgin Road. Kolkata700020

I went to Inox, kolkata, Forum Mall on 3rd June 2023, to watch 7pm movie show . I ordered for a cold drink 675 ml, for which I was charged Rs.328/- without tax.
I was shocked to pay this such exorbitant amount.
When 650 ml cold drink in open market is charged rs.35-Rs.40/-, how come Inox is charging Rs.328/-.
This is absolute crime.
Why is such huge difference in price?
What is the difference amount for?...
+1 photos
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A
Anish1001
Jun 7, 2023
Jun 8, 2023
This thread was updated on Jun 8, 2023
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Forcefully selling their popcorn

Address: Inox janak place

They are forcefully selling their popcorn with per ticket
Saying that its compulsory to buy with 1 movies ticket {in offline mode}
Not only happened with me but with many others
Very disappointed and also filling a complaint against this if no action is taken against this....
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A
AlankarSrivastava
May 25, 2023
May 25, 2023
This thread was updated on May 25, 2023
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Caramel and cheese popcorn not available

Address: Inox Cinemas, Umrao Mall, Lucknow

Hi,

I have complaint about food not available at INOX Cinemas, Umrao Mall, Lucknow. I am always come to this cinema and every time i ask the caramel and cheese popcorn but the staff said its not available but online shows the caramel popcorn available.
This is very intolerant behavior about the inox staff.
If the popcorn is not available then why its shows online. I am totally fed up with the staff behavior they...
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R
May 23, 2023
May 24, 2023
This thread was updated on May 24, 2023
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Wrongly charging GST on exempt movie

Despite the movie "The Kerela Story" being declared tax exempt by UP state government, GST is still being charged by INOX movies...
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D
deepshikharohinee
from Kalyan, Maharashtra
May 20, 2023
May 21, 2023
This thread was updated on May 21, 2023
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Late screening of show

Hi, Deepshikha Ratnaparkhi here
Today's date 20th may, 2023
Screen-2
Show timings- 10.15 pm
Movie name- Fast x (Hindi)
Booking Id- 4892848
This information is given as the movie was supposed to start at 10.15 pn. And now it's 10.50 pm still the show is not started and i have a schedule for myself and it's upsetting me. As it will be delayed. I need my compensation
You can reach to me on my...
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S
seema sathi
May 18, 2023
May 19, 2023
This thread was updated on May 19, 2023
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Irresponsible FNB staff

Address: Ashok one inox,kukatpally, hyderabad

Firstly, They dont listen to the order what customer says.
Second- They dont recheck/re confirm the order.
Third- only sungle counter is available although staff are available. They manager dont engage the work to staff accordingly.
Fourth, even upon placing the order online, to skip the queue, they dont deliver the order at all. Horrible experience...
+1 photos
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M
Manyayaya
from Lucknow, Uttar Pradesh
May 17, 2023
May 17, 2023
This thread was updated on May 17, 2023
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Late food delivery

Address: Emarld mall

I have redeemed the food during the break and the movie is almost about to be over and still we have not received our order....
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A
akash sky
from Hyderabad, Telangana
May 16, 2023
May 17, 2023
This thread was updated on May 17, 2023
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Food was not delivered

Food id : 153602c. M. No. : 152311date[protected],   12:09:56 amplace : inox sattva necklace mall, kavadiguda, hyderabad 996331 - unw - paneer butter masala roll was not delivered with other food items. they promised to deliver on seat screen no - 1 i16, 17 (Booking id : tgaukec) other items were delivered  we ordered the item in intervals. so after the movie ended we asked the counter and...
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J
Jitkachi
May 14, 2023
May 14, 2023
This thread was updated on May 14, 2023
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No national anthem

Hello
There was no national anthem play during movie screening in surat udhana reliance mall show timing 3:35 Kerala show very bad behaviour Inox india didn't expect this from Inox...
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R
from Vadodara, Gujarat
May 14, 2023
May 14, 2023
This thread was updated on May 14, 2023
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Seats are damaged

Address: Inox, 7 seas mall, vadodara

Today I booked IB71 movie in inox theatre 7 seas mall vadodara, my seats no is A6 and A7. Which is damaged it. Evidence are atteched as video.
Here I'm mentioned link of ticket. Kindly refund my amount....
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V
Vismay Vedant
May 14, 2023
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I want a refund

Address: The Galleria Mall

We paid Inox ₹690 for IB 71. Ticket was not booked at all. They told we have to pay ₹690 again. We paid it again. For a movie of cost ₹690 we paid double the amount. This is horrendous and not at all good. Unbelievable! I'm raising this over on Twitter and Instagram.
Contact: [protected]...
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A
Arun8901
May 14, 2023
May 14, 2023
This thread was updated on May 14, 2023
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Air conditioning, audio and access to lifts/escalators

Hi,

I’ve visited INOX at Vizianagaram multiple times, where ever the occupancy is less, the air conditioning is either turned off or set to a very high temperature.

At the same location, the speakers are somehow disconnected and the sound only comes from behind the screen. Today it was funnier, It’s coming from the right side of the screen.

After the show we're forced to take the stairs....
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R
May 13, 2023
May 13, 2023
This thread was updated on May 13, 2023
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2nd part of the movie run first then 1st part

Address: Jorhat

In Inox Jorhat IB 71 Show timing 1:50pm they had run the second part of the movie first and then they are running the first part of the movie.Kindly refund my full amount.Its a disaster....
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S
Saks33
from Jaipur, Rajasthan
May 12, 2023
May 13, 2023
This thread was updated on May 13, 2023
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Delay in movie

First time went to Inox and the staff is so incompetent, I entered my movie at 4:30 which was starting at 4 pm, they took so much time in giving the ticket, the message came 15 mins later on my phone, we entered and they sent us to the wrong screen wasted more time and when I complained to the manager they didn't even have the courtesy to apologize! Totally disappointed worst experience ever...
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Rakshith0007
from Mysore, Karnataka
May 12, 2023
May 13, 2023
This thread was updated on May 13, 2023
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There was no English subtitles in the Movie Custody (Telugu with English subtitles)

Address: Inox Centro, Mysore

There was no English subtitles for the movie "Custody (Telugu with English subtitles)" for 10:10PM show at Inox Centro, Mysore. I went to movie just because they told English subtitles was there but it never came on the screen....
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M
Midhun RP
from Trivandrum, Kerala
May 12, 2023
May 13, 2023
This thread was updated on May 13, 2023
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Ad experience at Inox Garuda mall , Yelahanka from Inox security manager @13:30HRS

Address: Indigo Airlines TB 2

I’m sorry to raise this issue but rather forced to. We a group of 6 faced harassment from your Inox branch in garuda mall in yehlanka. The security personnel stopped one of our colleague while frisking and detained cigarette from the customer and he was told that, cigarettes are not allowed to be carried, as we work in a service industry and we know how a customer service industry works and following all safety procedures . The sensitive...
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Sathwik Haridasan
May 9, 2023
May 9, 2023
This thread was updated on May 9, 2023
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Delayed Show

Address: Inox, Shobha City, Thrissur,Kerala

I am booked for 2018 Malayalam movie in Inox Shobha City, Thrissur Kerala. Its very bad that switching off AC even movie doesn't start due to technical issue. Now 23 minutes delayed...
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PragatiNigam
from Udaipur, Rajasthan
May 8, 2023
May 9, 2023
This thread was updated on May 9, 2023
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Misbehaviour of INoX udaipur staff

Hi,
We went to watch Kerala story on 8th may with 4 adults and 1 kid 4years old at INoX udaipur.Firstly the cinema guard misbehaved us and then the owner of inox misbehaved very badly and abuses us for that 4 year kid is not allowed in that movie but he allowed rest of people with kid. we just asked to refund our ticket amount and those kid he allowed please disallow them also but he did not agreed on it although one of his staff...
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S
s rahul
from Pune, Maharashtra
May 6, 2023
May 6, 2023
This thread was updated on May 6, 2023
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Jai Ganesh Inox Akurdi

Address: SAVE INOX Leisure Ltd., Jai Ganesh Vision Mall, Akurdi Chowk, Pune, Maharashtra 411035

No AC is running in theatre during show 07 to 10 pm on 06 may 2023, Show of Kerala Story...
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