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INOX Leisure / INOXMovies.com Complaints & Reviews

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Updated: Jan 12, 2026
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INOX Leisure / INOXMovies.com reviews & complaints page 4

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A
Abhishek Singh Kirar
Jul 24, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Address: Gwalior

I book a movie tickets from paytm and amount got debited but did not receive ticket and refund is also not reflected in my account
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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    Kanika Jhala
    Jul 22, 2023
    Jul 22, 2023
    This thread was updated on Jul 22, 2023
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    I m at bhilwara city centre Inox and clearly it's bad experience . I m continuously having smell in the theatre and completely unhygienic
    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
    Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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      R
      Rkn3484
      from Noida, Uttar Pradesh
      Jul 17, 2023
      Jul 18, 2023
      This thread was updated on Jul 18, 2023
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      This is about PVR Inox Cinemas at GSM Mall, Miyapur Hyderabad.
      This is to bring in to your notice that the Multiplex chain has been launched with INR 99/- food pack.
      So even though the food court with same package are being displayed on their food courts, their staff's are still denying for their availability (team responding as asked offer being not valid, even though it was being displayed) which is not at all an expected service from their end. This will ultimately lead to their less margins even though on less fared products, from PVR's perspective.
      So kindly make your food court team adhered to their service guidelines, which won't make some of their customers irritated going forward.
      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
      Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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        S
        Siddangowda Patil
        Jul 16, 2023
        Jul 17, 2023
        This thread was updated on Jul 17, 2023
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        Address: Kalaburgi

        There is a water facility but the water was cut and there was no working water in the system
        A water can is kept to the side but it’s empty
        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
        Dear Guest, Please mail us your contact & cinema details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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          S
          Satish7220
          from Vijayawada, Andhra Pradesh
          Jul 4, 2023
          Jul 5, 2023
          This thread was updated on Jul 5, 2023
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          Address: Inox Laila and Inox gandhinagar

          Plz clean the washrooms that r not even hygeine and smelly it's very worst and bad experience they not even cleaning the floors in washrooms and public areas
          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
          Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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            A
            Aviral Paliwal
            Jun 25, 2023
            Jun 27, 2023
            This thread was updated on Jun 27, 2023
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            Address: Inox cinema, Crystal palm near Baid godam bridge Jaipur Rajasthan

            Yesterday I went to watch a movie 1920 night show and I forget my wallet on the chair of Row B seat no. 10 after 20 minutes i when back at the seat but no wallet found and I ask the manage he is not responding properly n call him is only pick the call once
            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
            Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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              J
              jermiah jerome
              Jun 17, 2023
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              Address: INOX national virugambakkam

              We came for movie por thozhil in Screen 2 inox national virugambakam. Ac was. It working during the movie .Many of costumers complaints against the AC problem . No resolution taken or compensation provided . As a customer we have paid the whole money for service but they didn’t provide the proper service . Please take action against consumer protection law
              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                S
                Saikiran1919
                Jun 13, 2023
                Jun 18, 2023
                This thread was updated on Jun 18, 2023
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                Refund ticket amount for cinema

                Address: Brookefield Mall, 4th Floor, Kundalahalli Main Rd, Bengaluru, Karnataka 560037

                I have booked 2 tickets at inox brookefield mall kundalahalli on 10.06.2023 for movie "transformers rise of the beasts" for show at inox kolhapur on 10.06.2023 for 10.35 pm show. Amount of rs. 700 got deducted from my account when i did transaction using paytm scanner provided by the ticketing staff but on successful transaction i haven't received any ticket or confirmation. When asked the manager (Santosh kumar), he said the...
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                N
                nonoise
                Jun 13, 2023
                Jun 13, 2023
                This thread was updated on Jun 13, 2023
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                I had successfully transacted my ticket amount to the INOX ELEMENTS MALL, Jaipur but they denied the payment and asked to do the payment for same again . I need my refund in any case.
                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                  S
                  Sendebdutta
                  Jun 7, 2023
                  Jun 8, 2023
                  This thread was updated on Jun 8, 2023
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                  Address: 10/3, Elgin Road. Kolkata700020

                  I went to Inox, kolkata, Forum Mall on 3rd June 2023, to watch 7pm movie show . I ordered for a cold drink 675 ml, for which I was charged Rs.328/- without tax.
                  I was shocked to pay this such exorbitant amount.
                  When 650 ml cold drink in open market is charged rs.35-Rs.40/-, how come Inox is charging Rs.328/-.
                  This is absolute crime.
                  Why is such huge difference in price?
                  What is the difference amount for? Service?
                  Please clarify.
                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                  Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                    A
                    Anish1001
                    Jun 7, 2023
                    Jun 8, 2023
                    This thread was updated on Jun 8, 2023
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                    Address: Inox janak place

                    They are forcefully selling their popcorn with per ticket
                    Saying that its compulsory to buy with 1 movies ticket {in offline mode}
                    Not only happened with me but with many others
                    Very disappointed and also filling a complaint against this if no action is taken against this.
                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                    Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                      A
                      AlankarSrivastava
                      May 25, 2023
                      May 25, 2023
                      This thread was updated on May 25, 2023
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                      Address: Inox Cinemas, Umrao Mall, Lucknow

                      Hi,

                      I have complaint about food not available at INOX Cinemas, Umrao Mall, Lucknow. I am always come to this cinema and every time i ask the caramel and cheese popcorn but the staff said its not available but online shows the caramel popcorn available.
                      This is very intolerant behavior about the inox staff.
                      If the popcorn is not available then why its shows online. I am totally fed up with the staff behavior they always denies.
                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                      Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                        R
                        May 23, 2023
                        May 24, 2023
                        This thread was updated on May 24, 2023
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                        Despite the movie "The Kerela Story" being declared tax exempt by UP state government, GST is still being charged by INOX movies
                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                        Dear Guest,

                        Further to your feedback, we regret to inform you that we haven't received any Government Order yet. Once we receive the same, the ticket prices shall get revised.

                        Please feel free to get in touch with us for any further assistance.

                        Your patronage of INOX is extremely important to us and we look forward to your visit.

                        Regards,
                        PVR INOX
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                          D
                          deepshikharohinee
                          from Kalyan, Maharashtra
                          May 20, 2023
                          May 21, 2023
                          This thread was updated on May 21, 2023
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                          Hi, Deepshikha Ratnaparkhi here
                          Today's date 20th may, 2023
                          Screen-2
                          Show timings- 10.15 pm
                          Movie name- Fast x (Hindi)
                          Booking Id- 4892848
                          This information is given as the movie was supposed to start at 10.15 pn. And now it's 10.50 pm still the show is not started and i have a schedule for myself and it's upsetting me. As it will be delayed. I need my compensation
                          You can reach to me on my contact number - [protected]
                          I hope it can be resolved soon.
                          Thank you.
                          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                          Dear Guest, Please mail us your contact & cinema details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                            S
                            seema sathi
                            May 18, 2023
                            May 19, 2023
                            This thread was updated on May 19, 2023
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                            Address: Ashok one inox,kukatpally, hyderabad

                            Firstly, They dont listen to the order what customer says.
                            Second- They dont recheck/re confirm the order.
                            Third- only sungle counter is available although staff are available. They manager dont engage the work to staff accordingly.
                            Fourth, even upon placing the order online, to skip the queue, they dont deliver the order at all. Horrible experience
                            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                            Dear Guest,

                            We regret the inconvenience, Our team would be in touch with you.
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                              M
                              Manyayaya
                              from Lucknow, Uttar Pradesh
                              May 17, 2023
                              May 17, 2023
                              This thread was updated on May 17, 2023
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                              Address: Emarld mall

                              I have redeemed the food during the break and the movie is almost about to be over and still we have not received our order.
                              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                              Dear Guest, Please mail us your contact & cinema details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                A
                                akash sky
                                from Hyderabad, Telangana
                                May 16, 2023
                                May 17, 2023
                                This thread was updated on May 17, 2023
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                                Food id : 153602c. M. No. : 152311date[protected],   12:09:56 amplace : inox sattva necklace mall, kavadiguda, hyderabad 996331 - unw - paneer butter masala roll was not delivered with other food items. they promised to deliver on seat screen no - 1 i16, 17 (Booking id : tgaukec) other items were delivered  we ordered the item in intervals. so after the movie ended we asked the counter and they said we are sorry and there was miscommunication between the veg & non veg counters, but what was the use of ordering in interval? We wanted to complain about it but there was no manager and they just gave us a feedback book to write the complaint.  which was not acceptable from inox to do such things. 
                                Attached is the bill & complaint we wrote in the feedback book. please do the needful.

                                My contact details:
                                Akash verma
                                [protected]
                                Akash. Sky. [protected]@gmail.com
                                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                Dear Guest,

                                We thank you for taking the time to write to us.

                                As discussed we have made a note of your feedback and will initiate remedial measures to rectify the issue.

                                We apologize for any inconvenience caused to you.

                                Regards,
                                PVR INOX Support
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                                  J
                                  Jitkachi
                                  May 14, 2023
                                  May 14, 2023
                                  This thread was updated on May 14, 2023
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                                  Hello
                                  There was no national anthem play during movie screening in surat udhana reliance mall show timing 3:35 Kerala show very bad behaviour Inox india didn't expect this from Inox
                                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                  Dear Guest,

                                  As per the policy it is not mandatory to play national anthem.
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                                    R
                                    from Vadodara, Gujarat
                                    May 14, 2023
                                    May 14, 2023
                                    This thread was updated on May 14, 2023
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                                    Address: Inox, 7 seas mall, vadodara

                                    Today I booked IB71 movie in inox theatre 7 seas mall vadodara, my seats no is A6 and A7. Which is damaged it. Evidence are atteched as video.
                                    Here I'm mentioned link of ticket. Kindly refund my amount.
                                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                                    Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                      V
                                      Vismay Vedant
                                      May 14, 2023
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                                      Address: The Galleria Mall

                                      We paid Inox ₹690 for IB 71. Ticket was not booked at all. They told we have to pay ₹690 again. We paid it again. For a movie of cost ₹690 we paid double the amount. This is horrendous and not at all good. Unbelievable! I'm raising this over on Twitter and Instagram.
                                      Contact: [protected]
                                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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