INOX Leisure / INOXMovies.com Complaints & Reviews

Dear Sir/Madam,

I am writing this letter to express my deep disappointment with the facilities provided at INOX CENTRO in Mysore. Recently, I visited your cinema hall to watch a movie with my friend who is physically handicapped. To my dismay, I noticed that there were no ramps provided for the disabled people at the entrance of the cinema hall.

As a person who cares for the rights of disabled people, I found...

Inox has employed bunch of liers in Garuda magrath mall in jayanagar, I was denied to purchase Coke Zero saying it was out of stock, where as 2 can were clearly visible in the fridge behind counter. Later they tried to hide the cans and were acting weird,...

Customer ko miss guide kar ke aap ke yaha combo becha jata ha. Customer ko combo free bataya jata ha . Aur hum jab complaint book magi tho nahi Diya gya.aur mis behave Kiya . Plz resolved my problem....

Promised 30 minutes of trailer but they show only 15 mints of trailer .asked thus about maanager but they make us wait 10 mints but they dont give any reason or explanation...

We had purchased goods from same mall and we went to the Inox theatre, and like usual way we asked to keep our trolley in their custody but this time they had a rude attitude and disregard while speaking as if we where stolen something

Very bad and unprofessional people hired...

I have booked ticket from Paytm online Screen -1
Ticket no RY -A10, A12, A09
Booking id-TTATCVX

But suddenly at 7.30 when I reached venue I came to know that due to less seat occupied 1 show is been cancelled and they are shifting everyone in screen 2

Now I went inside screen 2 and seated on my above seats as told .Before movie starts someone came and told me to vacant the seat I told him that...

I would like to know if Hind Inox cinemas in Kolkata Chadni chowk has installed night vision cameras inside the theatre....

Evil dead Rise shows were cancelled dute to Eid and another movie 'kabhi Eid kabhi Diwali, at Thakur mall Inox theatre. Not expected at all, might be now I get the reason why PVR is preferred more than Inox. Bad customer service, pathetic....

Why it is mendatory to buy popcorn or other food beverages with movie tickets ?
I already had my breakfast before movie so I don't want to buy anything from INOX theatres.
And cost of popcorn and other beverages is more than 2 tickets so why there is compulsion of buying food items ?
This is only for offline tickets.

We go theatre for enjoying movies not for food....

INOX mall in Chandanagar, which is a GSM mall, has been prohibiting children from watching A-grade (virupaksha and etc) movies for the past 15 days. The staff's behavior has been very rude, and they are not even refunding the amount. It appears to be a case of looting public money, as other INOX locations are still allowing children to watch such movies. I have seen multiple movies with my kids this year at this location and never faced this...

Your INOX booking ref is 989312. Kisi Ka Bhai Kisi Ki Jaan (Hindi) on 21st April 2023 10:15 PM, at Bhiwadi -SCREEN 2. Seats: B:8, B:9. Link for Check-In QR Code to be shown at entrance: http://in-ox.in/YI[protected] For downloading eTkt: http://in-ox.in/XW[protected]
I am watching movie with my family
And in hall all seats are very dirty and so many mosquitoes in cinema hall and they switched off Ac after 30 minutes of movie...

I have booked ticket at cash counter at city mall gorakhpur and found that I have been charged 570 insteed of 520 and when I observed I ask them they sai it has been charged for chocolate which has been not discussed at all.

And they have used loud voice with slag and I am afraid now

Please acknowledge and do the needful

And I will file complain in consumer court tomorrow.

They...

I am just now watching movie Gumraah in Screen 2 of Inox, Sunny Trade Centre, Atish Market, Jaipur

They have switched off the AC immediately after start of movie at 5-40 am

Nobody is there to whom we can complaint...

Hi team
I have purchased 7 ticket at the theatre and after enter the theatre screen was too small and seating arrangement was not good. So I have request them to change the seat to that are available or cancel the seat but the management refused to do so....

We booked tickets for 12.25 p.m. show on 13/04/2023 in Inox movies, prozone mall, saravanampatti. But the show was started at 12.45. The cleaning time they took was more than 20 minutes and made us wait outside the screen for 20 mins. We were allowed to enter the screen only on 12.45. As we wer not allowed on the said time I request a money refund for the inconvenience made for me.
My Booking reference is 4986566....

I'm sooraj I'm a college student and I went for viduthalai movie in Inox salem.I'm bit confused so I mistakenly sitted on I 24, 25.The manager and a security came and they treating us very badly.They said your seat are in J 24, 25.They don't even talk with manners.The manager talk in a very cheaper way.Very worst experience in Inox salem.We are customers we give money for the ticket.But the manager's attitude was very worst....

On dated 01/04/2023.i had gone to watch a movie with my nephew. But in parking the concerned security is misbehaving with me. Please for greater customer service. You please look into the matter....

My golden earring got lost in the Inox theare number 3 in crown interiors faridabad. It was a 1:15pm show of movie gumrah. It got lost before the interval between 1:10- 2:30 pm. Please help me....

Below is the complaint details which was raised with INOX complaints team directly on start if March 2023;

I would like to request in getting the money sitting on my Wallet account of Rs 3909 back into my bank account as I require this for my urgent requirement and it’s for personal reasons.

I hope INOX team can understand this and not sure why it’s not allowing me to transfer this fund back into my bank...

I have booked the tickets for Dasara Movie on 3rd Apr around 4:00PM, for the show on 4th Apr 10AM

The person in ticket counter said that u will recieve the mail shortly

Till now i havent recieved the ticket confirmation

i didnt face this type of issue in my life time, also i didnt expect this from INOX end...