INOX Leisure / INOXMovies.com Complaints & Reviews

Dear Madam / Sir,

With reference to attached would like to inform you that undersign
with his other two friends went to watch Movie CITY LIGHT, 10:50 hours show at INOX
THAKUR MALL Dahisar
east Screen no. 4; seat no. A16, A17,
A18 o 2nd June, 2014.

While watching movie
undersigned got hurt by the metal wire which was behind the in front seat o[censored]ndersigned.
Due to that undersigned got bleeding scratches.

Also like to inform you that few
seats of the INOX THAKUR MALL has not properly maintained and taken care
properly which in result life threat for the movie spectator specially ladies
and Kids.

However on this regard we have complaint to the duty manger
Mr Akshya Bagul, against this incident. Although on my complaint Mr Bagul said
sorry to me, but his casual attitude not appropriate anyhow.

Thus undersigned request you to kindly look into the matter positively
and request you to kindly take strict action on the INOX management for this
unsafe life threaten maintenance of the movie hall so that this kind of
accident could not happen again.

I also request you to kindly let them to refund my money
back.


Regards-
Aswani Kumar Mishra
Mobile Number-[protected]
Email [protected]@yahoo.com

I made a payment of Rs 609.89 through SBI netbanking but not received ticket after that on 16th April, 2014 at 08:43:38 pm to watch a movie Bhootnath Returns on 17th April, 2014 at 4:20 pm. I did not get any confirmation email or sms from Inox after payment. I received the sms from SBI that an amount of Rs 609.89 is deducted from my account to Inox account. And my transaction ref no is IGT2382009. So, please return my money as soon as possible and please look into this matter Namrata Chakraborty [protected]

Hi, Its a bad experience in Inox Swabhumi, Kolkata that around most of the couples come to watch movies for doing sex. It has been seen many times that they used to do sexual activities in the hall, and sometimes it has been seen on below seats. It really disturbs other audience and their mind got diverted rather than watching movies. Its a shameful act inside the hall. Sometimes we people think whether we are in well renowed movie hall or in a private cabin or in a park where couples can openly do sexual activities. Very strange and hats off to the staff of Inox Swabhumi as well. No such supervision, rather they enjoyed watching their sexual activities. I would request to the senior authorities to maintain discipline and charge fine of some amount to those couples who will be caught doing sexual activities. Movie hall is a place of entertainment where people come and enjoyed the movie..not the place of privacy for doing sexual activities. Thanks.

I live in chennai, It is mandatory as per government rules to run the theatre with a special class of ticket i.e primere ticket( low cost ). but the time this cinema at Chandra Metro Mall, Virugambakkam, Arcot Road Chennai has come into existence, They have stopped selling the tickets of that category. Please look into the matter

As per attached photo i went for movie in inox, vadodara, located at ellorapark area with my wife and 3 year old child. when i bought two tickets they force to take full ticket for my 3 year old child who unable to understood or enjoyed movie, she was with us because she was child and we unable to left her alone at home. they are forcing me to buy another one ticket for kid or i could not enter inside movie hall also shown their impractical...

I and my family members ,total 5 went to watch at inox gandhinagar vijauawada for movie title Greekuveerudu at 10.00pm at screen 1 .
I purchased tickets through hdfc credit card ,the staff at the Booking counter has swiped twice and the amount of Rs.500 has been deducted twice from my credit card.
I had call the theater staff and told the happenings ,they suggested to give a complaint through eticketing.co and I shall get my amount back of Rs.500.
So immediately take the necessary action so that I get back my amount.

Question: Why are we charge so much for food and beverages in any PVR/Inox or other cinema theatres.
They should reduce the cost or should allow people to get their own food/beverages.
A Large Pepsi costs Re.110/-
a Nacho costs 140/-
Etc.
Is there no regulator who could control this?

Regards,
Prem.

I asked two ticket for Himatwala picture in Inox theater for morning show started at 8.55am. The boy at counter asked me 360 rupees and gave me the tickets. As we were late by 15 minutes, we ran to screen 1. The guard saw the ticket and said there are 4 ticket. Then I looked at the ticket and saw that it is 90 rupees per ticket and the counter boy had issued 4 ticket wrongly. I immediately ran to the counter and asked to return back 2 ticket. But he denied to do so and said it is not possible now. The duty manager of Inox Mr Tusar Majumdar didn't listen to me at all.

was watching the 7 pm show of Any Body Can Dance at INOX Crystal Palm, Jaipur on 14th of Feb. This was a 3 D show. I had booked the tickets online and when I went to pick up the ticket right before the show, I was asked to pay Rs 50 deposit per ticket for the 3 D glasses. I of this rule, as many movie theater charge a certain amount for the 3D glasses which is returned to the customer once we return the glasses. This was my second 3D movie...

Hi,

Yesterday i tried to book tickets for Dabanng 2 from INOX e ticketing system. I booked three tickets using my debit card. Before the request gets completed, i received a java error page. They charged the amount but the tickets did not get booked. I request INOX to refund my amount ASAP. I used [protected]@yahoo.co.in as the guest user name to book the tickets.

Regards,
Mohd Shafeeq Ahmed

I tried booking 3 tickets on 14th july, 2012 . The final page showed transaction not successful but the money got deducted from my account and has not been refunded yet. I called the bank regarding this issue and got the reference number for this issue which i have provided below.
Please look into the matter ASAP. I want my money back ASAP

Bank : Deutsche Bank
Reference number - 74056632195219400249354

email ID : rcdeepika.[protected]@gmail.com
Mobile - [protected]

DEAR SIR/MADAM

THIS IS SHIVAKUMAR.A,FROM BANGALORE PREVIOUSLY WORKED FOR INOX MULTIPLEX (PF NO MH/BAN/45588/2507)GARUDA MALL GRAND MAGRATH ROAD,BLORE.MY PF FORM WAS SUBMITTED ON 4/2/2011,TILL TODAY I HAVE NOT RECIEVED MY AMOUNT,THERE IS NO PROPER RESPONSE FROM ANY SIDE,SO PLEASE KINDLY CHECK AND DO THE NEEDFULL.

THANKS& REGARDS

SHIVAKUMAR.A
[protected]

On 1st October I booked tickets for my family (Mom,Dad and Sister) for Oh My God ! through BookMyShow for same day 10:30 PM Show in INOX Vadodara. I being online booking I had booking ID so got instant ticket print from auto ticket printing facility available at Box Office. Now my family went inside with ticket.While entry the security guard (main culprit) he snapped in two ticket with trick in his hand and my dad was not able to notice.They were allowed in ans sat on their seats. Now after 15 minutes dad realized he didn't received tickets from security guard so went to him to ask for tickets. That guard said its alright and assured that he would personally come to his place and return him tickets. After half an hour a drunk man came with those two tickets and claimed that those seat are his and he started hurling derogatory slangs to my parents. My parents felt embarrassed and called me.I ran over there with all proofs of my ticket booking and contacted On duty Operations Manager Sarabjeet (Spelling of name might be different). He said that he is sorry for incident and don't know it happened. My parent were embarrassed in whole crowd. Operation Manager told that he won't refund the ticket instead he provided next day tickets.He assured that there would be inquiry and even he would check CCTV footage and take necessary action. We felt that he would do it but later I came to know that INOX multiplex is notoriously famous for doing this. They trick snap tickets and sell in black. Now i feel this matter should be elevated and strict action should be taken against INOX. I am attaching the photo of my ticket booking. Also I have all proofs of online transaction and email/SMS from BookMyShow. I am sure CCTV footage would clearly tell what happened which is perfect proof for same. I doubt any action is still taken in this case. Also the man who got tickets by fraud was drunk (which is illegal in Gujarat) and same was confirmed by Operation Manager, he had no proof of purchase for same and he used derogatory slangs/foul language in public place. Strict Action/Inquiry should be taken in this case against INOX multiplex management.

I went to INOX with my family yesterday and faced a rude experience with the staff and Duty Manager, Mr Senthil ( On duty at 9.15pm, 18/09/2012 at INOX, Central Mall, J P Nagar). My 6 year old son is recovering from viral fever and hence all outside foods are not allowed for him. Hence we had taken a pack of Act II Popcorn with us which was restricted outside the premises itself even after explaining the child condition and reason for the same.

To our surprise and discontent, we had to purchase the same brand and size of Act II Popcorn from the INOX VENDOR inside at INR 210 ( 3 times the MRP). This is sheer cheating with the consumers and unfair Pricing tactics.

This should not be allowed under any statute.

Will also escalate the EXORBITANT PRICING POLICY of all products at INOX venue to the Monopolies and Restrictive Trade Practices Board and Consumer forum immediately. Request all to raise voice against UNFAIR PRICING POLICIES which is beyond the MRP ( 2-3 times of MRP!!!!)

Dear Sir,
I have seen movie today at 10 am in INOX central Mall Indore . As i park my vehicle in good manner but when i return from movie i found my vehicle placed inside the other. When i try take out i got serious hurt on my hand and i think i get minor fecture for that.
I request you to take the matter seriously and take necessary action.

Regards
Citizen of Indore

Hi INOX,
Today I was booking 2 tickets for Julayi movie show in Hyderabad Inox screening for 11:00 Am show on[protected]. But my booking failed and I got an acknowledgement to my mail that my money will br refunded in 10 days . I have made the same transaction immediately , thinking it was a rare failure. But the booking failed again! and I did not get any acknowledgement mail this time . Please check with this and repay my amount asap and send me an acknowledgement accordingly. For further details contact me to my email id : [protected]@gmail.com . Thank you

I booked 4 tickets of Bol Bachchan on 08/07/2012 and Ref. no. is 74056632191219000134885 but tickets were not confirmed and they send me reply for refund in ten days but now 31/07/2012 and till now there is no refund and no reply from any of their offices.... please refund amount.

Regards:
Hitesh Chawda
[protected]

I am mohan Shaw from Chennai. i have booked two ticket in Chennai inox for "naan e ''(6.50pm show) on 22th Jul 2012 through online booking but after successfully payment made ticket has come neither in my mail or in my mobile. Money is deducted from my a/c.the payment was made through idbi debit card powerd by master card.so, if there is any problem happen during booking then it is not my fault .

regards,
mohan.
mail:[protected]@gmail.com
Contact no:-[protected]

I had booked tickets for Bol Bachan at Inox movies in Bangalore Central,JP nagar.I had booked three tickets on 1 July in the 1:50 PM show through the Inox site.The transaction took place and the amount of Rs.804 was withdrawn from our account which was confirmed by the Citibank.Kindly request you to refund the amount as soon as possible.

Hi,
I travel to Belgaum from Mumbai and visited Inox multiplex as my family stays there.My last visit was some time ago in in Sep 2010 .When i came to know that Inox opened the door in Belgaum i was very happy.I went there to watch a English movie.I was greeted with very helpful staff.Also i was very happy when my child had cold the Manager named Rojer provided me with medicine and offered me doctors help.I was really pleased with the service.
However my recent visit to Inox to watch Spider Man was pathetic the wash rooms were filthy and disgusting.when i asked to meet the Manager to give my feed back he had already left for the day.And when I asked for Rojer they informed me he had left the company instead i meet a different person in his place who was not even confident of talking to me.
the pop corns were not of good quality also the burger.when i asked for refund I was said to send my feed back in a very very rude.
I guess inox has to hire professional staff who can treat people properly also keep hygiene and sanitation as Inox Belgaum does not look any different then a Single screen theatre.
I will never visit Inox belgaum again.