INOX Leisure / INOXMovies.com Complaints & Reviews

I and my family members ,total 5 went to watch at inox gandhinagar vijauawada for movie title Greekuveerudu at 10.00pm at screen 1 .
I purchased tickets through hdfc credit card ,the staff at the Booking counter has swiped twice and the amount of Rs.500 has been deducted twice from my credit card.
I had call the theater staff and told the happenings ,they suggested to give a complaint through eticketing.co and I shall get my amount back of Rs.500.
So immediately take the necessary action so that I get back my amount.

Question: Why are we charge so much for food and beverages in any PVR/Inox or other cinema theatres.
They should reduce the cost or should allow people to get their own food/beverages.
A Large Pepsi costs Re.110/-
a Nacho costs 140/-
Etc.
Is there no regulator who could control this?

Regards,
Prem.

I asked two ticket for Himatwala picture in Inox theater for morning show started at 8.55am. The boy at counter asked me 360 rupees and gave me the tickets. As we were late by 15 minutes, we ran to screen 1. The guard saw the ticket and said there are 4 ticket. Then I looked at the ticket and saw that it is 90 rupees per ticket and the counter boy had issued 4 ticket wrongly. I immediately ran to the counter and asked to return back 2 ticket. But he denied to do so and said it is not possible now. The duty manager of Inox Mr Tusar Majumdar didn't listen to me at all.

was watching the 7 pm show of Any Body Can Dance at INOX Crystal Palm, Jaipur on 14th of Feb. This was a 3 D show. I had booked the tickets online and when I went to pick up the ticket right before the show, I was asked to pay Rs 50 deposit per ticket for the 3 D glasses. I of this rule, as many movie theater charge a certain amount for the 3D glasses which is returned to the customer once we return the glasses. This was my second 3D movie...

Hi,

Yesterday i tried to book tickets for Dabanng 2 from INOX e ticketing system. I booked three tickets using my debit card. Before the request gets completed, i received a java error page. They charged the amount but the tickets did not get booked. I request INOX to refund my amount ASAP. I used [protected]@yahoo.co.in as the guest user name to book the tickets.

Regards,
Mohd Shafeeq Ahmed

I tried booking 3 tickets on 14th july, 2012 . The final page showed transaction not successful but the money got deducted from my account and has not been refunded yet. I called the bank regarding this issue and got the reference number for this issue which i have provided below.
Please look into the matter ASAP. I want my money back ASAP

Bank : Deutsche Bank
Reference number - 74056632195219400249354

email ID : rcdeepika.[protected]@gmail.com
Mobile - [protected]

DEAR SIR/MADAM

THIS IS SHIVAKUMAR.A,FROM BANGALORE PREVIOUSLY WORKED FOR INOX MULTIPLEX (PF NO MH/BAN/45588/2507)GARUDA MALL GRAND MAGRATH ROAD,BLORE.MY PF FORM WAS SUBMITTED ON 4/2/2011,TILL TODAY I HAVE NOT RECIEVED MY AMOUNT,THERE IS NO PROPER RESPONSE FROM ANY SIDE,SO PLEASE KINDLY CHECK AND DO THE NEEDFULL.

THANKS& REGARDS

SHIVAKUMAR.A
[protected]

On 1st October I booked tickets for my family (Mom,Dad and Sister) for Oh My God ! through BookMyShow for same day 10:30 PM Show in INOX Vadodara. I being online booking I had booking ID so got instant ticket print from auto ticket printing facility available at Box Office. Now my family went inside with ticket.While entry the security guard (main culprit) he snapped in two ticket with trick in his hand and my dad was not able to notice.They were allowed in ans sat on their seats. Now after 15 minutes dad realized he didn't received tickets from security guard so went to him to ask for tickets. That guard said its alright and assured that he would personally come to his place and return him tickets. After half an hour a drunk man came with those two tickets and claimed that those seat are his and he started hurling derogatory slangs to my parents. My parents felt embarrassed and called me.I ran over there with all proofs of my ticket booking and contacted On duty Operations Manager Sarabjeet (Spelling of name might be different). He said that he is sorry for incident and don't know it happened. My parent were embarrassed in whole crowd. Operation Manager told that he won't refund the ticket instead he provided next day tickets.He assured that there would be inquiry and even he would check CCTV footage and take necessary action. We felt that he would do it but later I came to know that INOX multiplex is notoriously famous for doing this. They trick snap tickets and sell in black. Now i feel this matter should be elevated and strict action should be taken against INOX. I am attaching the photo of my ticket booking. Also I have all proofs of online transaction and email/SMS from BookMyShow. I am sure CCTV footage would clearly tell what happened which is perfect proof for same. I doubt any action is still taken in this case. Also the man who got tickets by fraud was drunk (which is illegal in Gujarat) and same was confirmed by Operation Manager, he had no proof of purchase for same and he used derogatory slangs/foul language in public place. Strict Action/Inquiry should be taken in this case against INOX multiplex management.

I went to INOX with my family yesterday and faced a rude experience with the staff and Duty Manager, Mr Senthil ( On duty at 9.15pm, 18/09/2012 at INOX, Central Mall, J P Nagar). My 6 year old son is recovering from viral fever and hence all outside foods are not allowed for him. Hence we had taken a pack of Act II Popcorn with us which was restricted outside the premises itself even after explaining the child condition and reason for the same.

To our surprise and discontent, we had to purchase the same brand and size of Act II Popcorn from the INOX VENDOR inside at INR 210 ( 3 times the MRP). This is sheer cheating with the consumers and unfair Pricing tactics.

This should not be allowed under any statute.

Will also escalate the EXORBITANT PRICING POLICY of all products at INOX venue to the Monopolies and Restrictive Trade Practices Board and Consumer forum immediately. Request all to raise voice against UNFAIR PRICING POLICIES which is beyond the MRP ( 2-3 times of MRP!!!!)

Dear Sir,
I have seen movie today at 10 am in INOX central Mall Indore . As i park my vehicle in good manner but when i return from movie i found my vehicle placed inside the other. When i try take out i got serious hurt on my hand and i think i get minor fecture for that.
I request you to take the matter seriously and take necessary action.

Regards
Citizen of Indore

Hi INOX,
Today I was booking 2 tickets for Julayi movie show in Hyderabad Inox screening for 11:00 Am show on[protected]. But my booking failed and I got an acknowledgement to my mail that my money will br refunded in 10 days . I have made the same transaction immediately , thinking it was a rare failure. But the booking failed again! and I did not get any acknowledgement mail this time . Please check with this and repay my amount asap and send me an acknowledgement accordingly. For further details contact me to my email id : [protected]@gmail.com . Thank you

I booked 4 tickets of Bol Bachchan on 08/07/2012 and Ref. no. is 74056632191219000134885 but tickets were not confirmed and they send me reply for refund in ten days but now 31/07/2012 and till now there is no refund and no reply from any of their offices.... please refund amount.

Regards:
Hitesh Chawda
[protected]

I am mohan Shaw from Chennai. i have booked two ticket in Chennai inox for "naan e ''(6.50pm show) on 22th Jul 2012 through online booking but after successfully payment made ticket has come neither in my mail or in my mobile. Money is deducted from my a/c.the payment was made through idbi debit card powerd by master card.so, if there is any problem happen during booking then it is not my fault .

regards,
mohan.
mail:[protected]@gmail.com
Contact no:-[protected]

I had booked tickets for Bol Bachan at Inox movies in Bangalore Central,JP nagar.I had booked three tickets on 1 July in the 1:50 PM show through the Inox site.The transaction took place and the amount of Rs.804 was withdrawn from our account which was confirmed by the Citibank.Kindly request you to refund the amount as soon as possible.

Hi,
I travel to Belgaum from Mumbai and visited Inox multiplex as my family stays there.My last visit was some time ago in in Sep 2010 .When i came to know that Inox opened the door in Belgaum i was very happy.I went there to watch a English movie.I was greeted with very helpful staff.Also i was very happy when my child had cold the Manager named Rojer provided me with medicine and offered me doctors help.I was really pleased with the service.
However my recent visit to Inox to watch Spider Man was pathetic the wash rooms were filthy and disgusting.when i asked to meet the Manager to give my feed back he had already left for the day.And when I asked for Rojer they informed me he had left the company instead i meet a different person in his place who was not even confident of talking to me.
the pop corns were not of good quality also the burger.when i asked for refund I was said to send my feed back in a very very rude.
I guess inox has to hire professional staff who can treat people properly also keep hygiene and sanitation as Inox Belgaum does not look any different then a Single screen theatre.
I will never visit Inox belgaum again.

Hi,

I was trying to book movie tickets from your website, www.inoxmovies.com on 11 July 2012 for the movie Cocktail for a Sunday, 15th July 2012, 1:45 PM show and for
4:45 PM show at INOX Banjara Hills, Hyderabad.

After doing the payment at the payment gateway, final page it showed me as booking has failed both the times and it deducted my money.
I booked for 3 seats it charged around Rs 517.42 twice from my account from my ICICI bank credit card. Please arrange for the refund of the same and acknowledge that to me in a mail([protected]@gmail.com). I did not receive any such acknowledgement on your website. You website is in bad condition and needs to be rebuilt. It fails all the time.

I have a image attached to this
P.S: i should be refunded Rs 1035.

INOX please take an action and refund our money!!
--
Meraj Hasan

Hi Inox,

I was trying to book movie tickets from your website, www.inoxmovies.com onThursday for the movie Eega for a Sunday, 8th July, 10 AM show at INOX Malleshwaram, Mantri mall, Bangalore.

After doing the payment at the payment gateway, final page it showed me as booking has failed.I booked for 7 seats it charged around 1526.26 rs from my account from my ICICIbank credit card. Please arrange for the refund of the same and acknowledge that to me in a mail([protected]@gmail.com/[protected]@gmail.com). I did not receive any such acknowledgement on your website. You website is in bad condition and needs to be rebuilt. It fails all the time.

INOX please take an action and refund our money!!

Regards,
Priyanka CN

Good madam sir/madam . i have a complaint against inox ,gvk , banjarahills. this is the third time am complainting ,that i have booked 10 tickets on 18.02.12 for the movie Ake mein Aur ake thu on 19.03.12 for 11.55am show. from the credit card on the name of Mr.Ch.Ram gopal. money was dected from that card but 1650/- due to some reasons we cancelled the program. Please accept my complaint and handover my money this is a request from me.
My contact details bramyasri.[protected]@gmail.com
[protected]

i booked 2 tickets in INOX chennai but the booking i was a failure so i booked continously for the 3 times , in all the 4 attempts i made ,the booking was a failure .i even received a mail from [protected]@inox.co.in that the booking was a failure and would refund me in 10 working days . i am still waiting for the money ,it's been 30 days infact more than that but i still didn't receive my money nor a message from them
i even mailed them copule of times but never got a reply for them
this is something a derious issue which everyone should take care off. it's seriously so sick of this theatre n it's way of approaching.
can anyone suggest me in what way i can further approach these people

Manager
Inox leisure Ltd.

I Nitin Kedia had gone to the nariman point Inox for a 8.00 P.M Agneepath movie on the 04/02/12. My ticket numbers are A027101 to A027104.

I had reached with my friend to the box office around 7:30 P.M that is half an hour prior to the show. Firstly due to some technical fault they were not accepting cards for the payments and after withdrawing money from a near by ATM when i reached the box office again and asked the person to show the available seats in different category he showed us the available seats in the first 4 rows and and a few at the rear 5 rows on the system. After which we decided to buy tickets of Rs. 380 insted of the Rs. 350 as it was of the first four rows.

While during the show i noticed that around 50% of the seats were empty and the row right ahead o[censored]s also was empty which belonged to the MID category. After the show when i went and met the manager on duty and expressed my concern to him he said that there are various categories for which they need to reserve the seats for an example he told 40% of the seats are reserved for the internet bookings. As per my knowledge internet booking shuts 1 hour prior to the show time.

This is a routine practice at your theater. Giving wrong information to the customers just to sell tickets of the higher rate is not right. I am forwarding a copy of this mail to the consumer complaints forum.

Nitin Kedia.