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INOX Leisure / INOXMovies.com Complaints & Reviews

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Updated: Jan 12, 2026
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INOX Leisure / INOXMovies.com reviews & complaints page 6

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M
Myaccount১২৩
Apr 24, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Night vision cameras

I would like to know if Hind Inox cinemas in Kolkata Chadni chowk has installed night vision cameras inside the theatre....
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Bhuman Sahoo
Apr 22, 2023
Apr 23, 2023
This thread was updated on Apr 23, 2023
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Address: Thakur mall dahisar

Evil dead Rise shows were cancelled dute to Eid and another movie 'kabhi Eid kabhi Diwali, at Thakur mall Inox theatre. Not expected at all, might be now I get the reason why PVR is preferred more than Inox. Bad customer service, pathetic.
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We request you to let us know your contact details & ticket details as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
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    ankitrawtw
    from Bhopal, Madhya Pradesh
    Apr 22, 2023
    Apr 22, 2023
    This thread was updated on Apr 22, 2023
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    Address: Bhopal Ashima mall

    Why it is mendatory to buy popcorn or other food beverages with movie tickets ?
    I already had my breakfast before movie so I don't want to buy anything from INOX theatres.
    And cost of popcorn and other beverages is more than 2 tickets so why there is compulsion of buying food items ?
    This is only for offline tickets.

    We go theatre for enjoying movies not for food.
    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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    Dear Guest, Please mail us your contact details and the multiplex details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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      Swarajbruce
      Apr 22, 2023
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      Not allowing children

      Address: Hyderabad

      INOX mall in Chandanagar, which is a GSM mall, has been prohibiting children from watching A-grade (virupaksha and etc) movies for the past 15 days. The staff's behavior has been very rude, and they are not even refunding the amount. It appears to be a case of looting public money, as other INOX locations are still allowing children to watch such movies. I have seen multiple movies with my kids this year at this location and never faced this...
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      Nitinmaroria
      from Bhiwadi, Rajasthan
      Apr 22, 2023
      Apr 23, 2023
      This thread was updated on Apr 23, 2023
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      Your INOX booking ref is 989312. Kisi Ka Bhai Kisi Ki Jaan (Hindi) on 21st April 2023 10:15 PM, at Bhiwadi -SCREEN 2. Seats: B:8, B:9. Link for Check-In QR Code to be shown at entrance: http://in-ox.in/YI[protected] For downloading eTkt: http://in-ox.in/XW[protected]
      I am watching movie with my family
      And in hall all seats are very dirty and so many mosquitoes in cinema hall and they switched off Ac after 30 minutes of movie started. Did I pay for that who is responsible if I will ill or my family ill now I am going to consumer court for the same I paid you for services
      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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      Hi, We regret the inconvenience; our team would be in touch.
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        gsanjeev.ujj
        Apr 21, 2023
        Apr 22, 2023
        This thread was updated on Apr 22, 2023
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        Address: kamla nagar

        I have booked ticket at cash counter at city mall gorakhpur and found that I have been charged 570 insteed of 520 and when I observed I ask them they sai it has been charged for chocolate which has been not discussed at all.

        And they have used loud voice with slag and I am afraid now

        Please acknowledge and do the needful

        And I will file complain in consumer court tomorrow.

        They are force fully cross selling, without any prior information
        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
        View replies
        Dear Guest,

        At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

        We request you to let us know your contact details & ticket details as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

        Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

        Warm Regards,
        INOX Support
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          PawanMonu1974
          Apr 18, 2023
          Apr 18, 2023
          This thread was updated on Apr 18, 2023
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          I am just now watching movie Gumraah in Screen 2 of Inox, Sunny Trade Centre, Atish Market, Jaipur

          They have switched off the AC immediately after start of movie at 5-40 am

          Nobody is there to whom we can complaint
          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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          Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
          Reply
          My complaint has been resolved.

          Thanks for a quick resolution
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            S
            sukesh1112
            Apr 16, 2023
            Apr 17, 2023
            This thread was updated on Apr 17, 2023
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            Hi team
            I have purchased 7 ticket at the theatre and after enter the theatre screen was too small and seating arrangement was not good. So I have request them to change the seat to that are available or cancel the seat but the management refused to do so.
            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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            Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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              V
              Vishnu A S
              Apr 13, 2023
              Apr 13, 2023
              This thread was updated on Apr 13, 2023
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              Resolved

              Delay show time

              We booked tickets for 12.25 p.m. show on 13/04/2023 in Inox movies, prozone mall, saravanampatti. But the show was started at 12.45. The cleaning time they took was more than 20 minutes and made us wait outside the screen for 20 mins. We were allowed to enter the screen only on 12.45. As we wer not allowed on the said time I request a money refund for the inconvenience made for me.
              My Booking reference is 4986566....
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              M
              m.sooraj
              Apr 13, 2023
              Apr 13, 2023
              This thread was updated on Apr 13, 2023
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              Address: Inox salem, reliance mall

              I'm sooraj I'm a college student and I went for viduthalai movie in Inox salem.I'm bit confused so I mistakenly sitted on I 24, 25.The manager and a security came and they treating us very badly.They said your seat are in J 24, 25.They don't even talk with manners.The manager talk in a very cheaper way.Very worst experience in Inox salem.We are customers we give money for the ticket.But the manager's attitude was very worst.
              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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              Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                Sangram Kodal
                Apr 11, 2023
                Apr 12, 2023
                This thread was updated on Apr 12, 2023
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                Address: Bhubaneswar

                On dated 01/04/2023.i had gone to watch a movie with my nephew. But in parking the concerned security is misbehaving with me. Please for greater customer service. You please look into the matter.
                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                View replies
                Dear Guest,

                At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

                We request you to let us know your contact details & ticket details as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

                Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

                Warm Regards,
                INOX Support
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                  Nitikka
                  from Faridabad, Haryana
                  Apr 9, 2023
                  Apr 10, 2023
                  This thread was updated on Apr 10, 2023
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                  Address: Crown interiors faridabad

                  My golden earring got lost in the Inox theare number 3 in crown interiors faridabad. It was a 1:15pm show of movie gumrah. It got lost before the interval between 1:10- 2:30 pm. Please help me.
                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                  Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                    S
                    Sumit84145
                    from Secunderabad, Telangana
                    Apr 7, 2023
                    Apr 7, 2023
                    This thread was updated on Apr 7, 2023
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                    Below is the complaint details which was raised with INOX complaints team directly on start if March 2023;

                    I would like to request in getting the money sitting on my Wallet account of Rs 3909 back into my bank account as I require this for my urgent requirement and it’s for personal reasons.

                    I hope INOX team can understand this and not sure why it’s not allowing me to transfer this fund back into my bank account.

                    Kindly require help in getting this organised and happy to provide bank details for this money To be transferred as soon as possible.

                    Hoping to hear soon on positive outcome.

                    This is very upsetting that such a big company like INOX does. Or respond and update and have now taken money out of my Wallet and shows no interest in Ypa dating on it.
                    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                    Dear Guest,

                    Your refund has been initiated.

                    Please note that your amount will be credited to the source account from where that payment was done while booking.

                    Refund Id: rfnd_LWTACnBYzTJqq0
                    Refund UTR: CB[protected]
                    Refund ARN number - 30001030872092090904389

                    Please check bank statement or with respective bank.

                    Warm Regards,
                    Inox Support
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                      D
                      Dynamo Vini
                      from Bengaluru, Karnataka
                      Apr 3, 2023
                      Apr 3, 2023
                      This thread was updated on Apr 3, 2023
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                      Address: INOX, Garuda mall, Yelahanka, Bangalore

                      I have booked the tickets for Dasara Movie on 3rd Apr around 4:00PM, for the show on 4th Apr 10AM

                      The person in ticket counter said that u will recieve the mail shortly

                      Till now i havent recieved the ticket confirmation

                      i didnt face this type of issue in my life time, also i didnt expect this from INOX end
                      INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                      Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                        D
                        Deepakrjv
                        from Coimbatore, Tamil Nadu
                        Apr 2, 2023
                        Apr 3, 2023
                        This thread was updated on Apr 3, 2023
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                        Very worst behavior in INOX Coimbatore located in Prozone Mall. We were not allowed to enter the movie hall stating that A certified Movie. So almost 1 hour they made us to wait outside the hall. The person Mr. Balasubramanian GM INOX Coimbatore and Other person treated us like a iliterate. Very Worst Behaviour in answering the questions also.

                        Our total day was spoiled because of this behaviour.
                        INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
                        View replies
                        Dear Guest,

                        Greetings from INOX!

                        We would like to thank you for choosing INOX as your movie destination.

                        Please note that children below the age of 18 years cannot be admitted for movies certified 'A'.

                        Regards,
                        INOX Support
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                          mb10
                          from Bhubaneswar, Odisha
                          Apr 1, 2023
                          Apr 1, 2023
                          This thread was updated on Apr 1, 2023
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                          Address: Prozone Mall, Coimbatore

                          I paid 250 rupees for a ticket in Inox at Prozone Mall Coimbatore, and was promised an experience to justify the price, but when the movie started the sound was below subpar
                          INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                          Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
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                            im__dinnu7
                            from jaipur, Rajasthan
                            Mar 27, 2023
                            Mar 28, 2023
                            This thread was updated on Mar 28, 2023
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                            Why should I pay extra, what are my rights, I will give ticket amount only, but want to give me this ticket with combo, I want only ticket, I have come here after eating all this food, but Mr. Makesh, Vaishali Nagar Jaipur The manager of Vaibhav cinema hall clearly told his employee to give tickets from combo only. Where is it written in INOX that ticket is to be given with combo, not separately? And there is nothing like this in the online price, only the ticket price is there, shouldn't it be there? all of this
                            +1 videos
                            INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                            Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused
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                            im__dinnu7's [Complaint's author] reply, Mar 28, 2023
                            This is not the first time this has happened to me, it has happened twice or thrice dear sir
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                              A
                              Anshu@2005
                              from Thrissur, Kerala
                              Mar 24, 2023
                              Mar 24, 2023
                              This thread was updated on Mar 24, 2023
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                              Address: Thrissur, Sobha mall

                              Customer is not being let inside just because he is early for the movie.the people are irresponsible and are not even attending to their customers properly
                              INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                              Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                S
                                Saksham Kumar Sahu
                                from Dhanbad, Jharkhand
                                Mar 22, 2023
                                Mar 22, 2023
                                This thread was updated on Mar 22, 2023
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                                Address: Ozone Galleria Mall DHANBAD

                                I purchase Kabzaa movie tickets whose price is 90 I purchase 2 tickets of Kabzaa at 11:00am show in Dhanbad Ozone Galleria Mall. But the counter man take 250 rupees for 2 tickets.And I ask the price is much more than showing the price. He says I will give you 2 chocolates. Is this your marketing strategy. This is not fair
                                And I am reach in cinema hall the recliner seats empty so I go to seat in recliner seat but then the worker man of inox came and misbehaved me
                                INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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                                  A
                                  ankit.garg
                                  from Kolkata, West Bengal
                                  Mar 21, 2023
                                  Mar 22, 2023
                                  This thread was updated on Mar 22, 2023
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                                  Inox leisure ltd. Visited the city centre in kolkata today, the service was way to horrible. Just by giving a day off to your employees and compensate by giving free refill on the day, wont make your brand superior to whomsoever this is concerned. Just because of the brand is ruling at maximum places, this doesnt mean, the management will behave, the way it wants. Manager shuvamoy present at the same moment who was a junior staff before is most unsuitable canditate for the post, he himself has behaved unprofessionaly a few years ago.
                                  INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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                                  Dear Guest, Please mail us your contact details at [protected]@inoxmovies.com. We regret the inconvenience caused.
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