Inox Leisure / Inoxmovies.com — Bad picture quality, unhygienic movie hall, non adherence of covid protocols.

Address:Inox amarpali circle, jaipur, rajasthan

Dear sir,
I have booked my inox at inox vaibhav amarpali circle, jaipur movie(eternals) on 05 nov 21 a total of 04 tickets.
On reaching we were made to wait outside the Hall since the movie was already running.
Aa soon as the movie got over, we were made to rush in without cleaning the hall And without sanitation which is a major violence of govt orders.
On starting of the movie, the movies print was in bad state, no one was able to see anything., on making the complaint, the ouner threatened us either shut your mouth and just sit back or he will throw us out of the hall.
The sitting conditions were in pathatic state with brocken chairs, foul smell, torn curtains and footmat.
The same was told to the manager but instead of ractifying it, he treated us in return.
Due to bad quality of screen when we told him to refund the money, he straight away refused.

Dear inox, please send your rep to cheak the state and I want my refund back.

Sending you the photos of conditions of the hall via mail.

Regards.
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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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Comments

Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guests on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We request you to let us know your contact details as we would like to speak to you in person. Please mail us at [protected]@inoxmovies.com.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Please share your valid email id to share my contact no. Also I have sent you a mail for which the reply is still awaited.
Thanks

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