Inox Leisure / Inoxmovies.com — Behaviour of security in Gate at Inox movies Hiland park, kolkata

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Inox movies Hiland park kolkata

Inox movies Hiland park, kolkata is in the top floor of Metropolis mall. There are Smart bazar store in the ground floor. I along with my friend were there for shopping on 8.02.2023 and bought some dry foods from smart bazar, like coconut water and bread. Those were kept in my bag. Then we decided to go for a movie (Pathaan).
We bought the tickets and after that, when it was time of entry, I myself open my bag and showed the security (woman) all the items, I was about to keep all that in a separate carry bag that I was carrying and keep it outside but the security woman put her hand in my bag and started searching herself, and asked me she have to check if I am hinding something in my bag. She behaved such insulting manner in front of all the peoples were standing in the queue. I felt so insulted.
We called the manager and told all things. He apologized for all. I was given a coupon to collect my things after movie.
After the movie when I went to the counter for collecting my things, there was a boy who denied to give me my things back even after I have him the coupon ! He harshly asked me I have to tell him exactly what I kept !Unless I tell him all the products names he won't give that to me ! There another insult fro a security guard! Why will I tell him the products names what I have kept ? Security has kept that and gave me number coupon at the time of return he only should check the number and return the products back !
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Being a regular in Inox movies Hiland park, kolkata, first time faced such harsh and unprofessional security person ! The woman behaved such as I was intended to hide foods and she caught a criminal red handedly!! The other man at the counter was harsh and unprofessional too who has no right to ask about all products details before doing his job of returning me back.