Inox Leisure / Inoxmovies.com — Cancellation not available within 5 mins of booking

I booked my ticket for drishyam 2 on bookmyshow, because of some site issue it got booked for today, i tried cancellation within 5 mins of booking.
Inox says its not possible to refund or modify booking because of terms it blames bookmyshow. Bookmyshow says inox doesn't allow cancellation. At this age and time if I can't cancel my booking within 5 mins then its a shame on your management and technical staff.
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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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Dear Guest,

We would like to inform you that sale of tickets is guided by local laws and company policy. Keeping these in mind, our company policy states that a ticket once booked cannot be exchanged, cancelled or refunded. Unless the same is specified and is as per the booking norms. As your ticket is in eligible we regret the same cannot be done.

Regards,
INOX support

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    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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