Inox Leisure / Inoxmovies.com — Cancellation of movie tickets
A
ADNAN SAYYED
from Airoli, Maharashtra
Jan 27, 2023
Jan 27, 2023
This thread was updated on Jan 27, 2023
Address:
SECTOR 10 KOPERKHAIRANE
I have to cancel my ticket and i should get 100% as i cant visit theathre to watch movie coz my gradnfather has been demised so request you to assist at the earliest PATHAAN 1:00 PM
BOOKING ID :- TQAFHGT
My mail id :- [protected]@gmail.com
My number [protected]
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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
We have received your request and regret to inform you that sale of tickets is guided by local laws and company policy. Keeping these in mind, our company policy states that a ticket once booked cannot be exchanged, cancelled or refunded. Unless the same is specified and is as per the booking norms. As your ticket is in eligible we regret the same cannot be done. Kindly note only registered users who have not availed of any prom offers are eligible. However you done a guest check out hence ineligible for refund.
We request that before purchasing tickets, carefully review your booking details as same cannot be changed once booked.
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We have received your request and regret to inform you that sale of tickets is guided by local laws and company policy. Keeping these in mind, our company policy states that a ticket once booked cannot be exchanged, cancelled or refunded. Unless the same is specified and is as per the booking norms. As your ticket is in eligible we regret the same cannot be done. Kindly note only registered users who have not availed of any prom offers are eligible. However you done a guest check out hence ineligible for refund.
We request that before purchasing tickets, carefully review your booking details as same cannot be changed once booked.
Regards,
INOX Support