[Resolved]  Inox Leisure / Inoxmovies.com — carpet beneath the seat was stinking

Address:Mumbai City, Maharashtra, 410210

I went to watch movie race-3 with my family 1120 show on 16th june 18 at inox cinema in glomax mall, kharghar... Our seat no. We’re d 13, d14, d15 and d16. Carpet beneath the seats was sticky and it was stinking and it was smelling like vomit kind. I called up the manager, they cleaned but still it was stinking. It was horrible time we had during movie. It was simply mental torture. After movie i revisited manger named mr sunil patil and he offered me popcorn as a compensation. I felt like he is giving lollipop to a kid. Shame. I need compensation for the mental torture.. I wrote complaint in register at cinema hall. My number [protected]
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Jul 25, 2018
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2018
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

This is further to your letter to us about your experience at INOX, we take pride in ensuring our customer’s satisfaction. We we would like to invite you to be our guest next time you wish to watch a movie with us.You and your family would be welcomed by our team at INOX – Kharghar.

Kindly send us a mail confirmation on acceptance of the same. We look forward to your next visit do call me on my given number so I can make arrangements.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Regards,
INOX Support
Complaint comments 

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Dear brother,

Don't waste your time, this site won't take any action on your complaint. 60 days back Iam uploaded a complaint till now it is showing as "costomer support has been notified about complaint"

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