Inox Leisure / Inoxmovies.com — Chandra metro mall inefficiency max

Inox Leisure / Inoxmovies.com — Chandra metro mall inefficiency max

K Kaviya.m from Chennai, Tamil Nadu Oct 18, 2021 Oct 18, 2021 This thread was updated on Oct 18, 2021

Went to doctor movie to Chandra metro mall on Sunday, oct 17, 2021 3:55pm show. The intermission was at 5:15pm and went to the counter to get a bottle of water. There was 3 intermissions at the same time. Hence thrice the amount of queue. Only 2 tills to manage the crowd. Till 5:45pm still in the queue and the movie started. This is the worst management and employee experience I’ve ever had. Can’t you guys plan a proper till management. 100 people for 2 counters ?? Very upset. I went and asked can u give me a bottle of water, your employee response was “we have only two counters”. Then my family -asked cant u keep one more counter? And they don’t even open their mouths to respond and continue working like stones. Worst!!! Was this information helpful? No (0) Yes (0)
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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INOX Leisure / INOXMovies.com Customer Care

from Mumbai, Maharashtra

Oct 18, 2021

Verified Support

Dear Guest,

We have received your mail and we request you to let us know your contact details as we would like to speak to you in person. We assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support

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