[Resolved] Inox Leisure / Inoxmovies.com — Charged double the price for 1 ticket at Inox cc2

Srabanti_Das

from Kolkata, West Bengal

Dec 9, 2021

Address:

INOX CC2 KOLKATA

Hi,

On 8th Dec 2021, I booked 1 ticket for Tadap at Inox CC2 kolkata. They charged 242 rupees on my card but later I found that the e-ticket says the price of ticket is just 112. Attached are required screenshots. Please refund the extra amount charged.

+2 photos

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Jan 13, 2022

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2021

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We have received your mail and we request you to please let us know your contact details as we would like to speak to you in person.

We assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support