Inox Leisure / Inoxmovies.com — Complaint letter for unfair chargers.

ashraf11a

from Navi Mumbai, Maharashtra

Oct 13, 2022

Address:

Neelyoge square near ghatkopar station Mumbai

Dear Inox partner,

I visited nelyoge four square Mall near ghatkopar station Inox theatre i visit in booking counter and ask the ticker price so he tell me Rs 90. there asking for 2 ticket value 300 but ticket value 180 rupees.. i ask why are you charging extra price.they said that pop-corn price include in ticket price. I only want ticket not pop-corn. They are said that you have to buy combo ticket if you are not take pop-corn then you are not allowed to buy a ticket.there is service is extremely poor. I'm very disappoint with it.you are staff is very bad behaviour.

I hear by requested to please resolve my issues as soon as possible.

Regards,
Ashraf

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Comments

INOX Leisure / INOXMovies.com Customer Care

from Mumbai, Maharashtra

Oct 13, 2022

Verified Support

Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We request you to let us know your contact details & ticket details as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support