Inox Leisure / Inoxmovies.com — Compulsion for buying combo with tickets and denied tickets if not buying combo

Address:Sapphire 90, Sector 90, Gurugram, Haryana 122505

Today Me and 5 friends went to watch a movie in Inox Sapphire 90 .
We decide to get the royal seats that was Rs130 each . The show was of 10:40 AM. When we were booking the tickets than the man on the ticket counter said you have the add/buy combo with your tickets, than only we will give you the tickets. we said we don't want any sort of combo food we just want tickets and they declined. Than we asked them for manger the manager and they gave us this phone number as he was not there (said by them). We talked to him. first he said you don't have to buy any combo with ticket and after some time he called us back and said you have to do that something and hang-up and blocked our number.
we waited their and than we again requested the ticket counter person for ticket he finally agreed to give us tickets .
Without and combo and till now the time was already 11:05 AM or 11:10 AM
The way these person forced us to by combo was dis respectful . There were other in front o[censored]s who got tickets without any combo.

Place of Incident:
Inox
Sapphire 90
Sector 90
Gurugram-122505
Haryana

Date: 2 August 2022
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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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Dear Guest,

We thank you for choosing INOX as your movie destination.

We have received your mail and would like to inform you that we have sent this to the respective unit for further course of action. Please bear with us till then.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
tushar_01's [Complaint's author] reply, Aug 6, 2022
It's been 3 Days And I haven't received any email.

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