[Resolved] Inox Leisure / Inoxmovies.com — compulsory to buy combo meal along with movie tickets at inox

arunsaini0999

from Jodhpur, Rajasthan

Address:

Pink square mall, Jaipur, Rajasthan

I went to inox pink square mall at jaipur to buy two tickets and then they told me to buy combo meal along with that as this is compulsory. They said without that they won't allow me 2 tickets.
It's happened several times and even the manager don't resolve this and says it is according to rules and regulation of inox.
This is totally harassment on choice of consumer. How can you people force someone to buy a product along with the other one. This is so pathetic!

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Jan 28, 2020

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
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Comments

Gaurav Singh Tanwar

from Srinagar, Jammu and Kashmir

I have booked the show of 10:45am which was delayed by 20min and once started video stopped and then they are working on some problem and not able to start