[Resolved] Inox Leisure / Inoxmovies.com — Denied food in the name of GST

Gopika Varrier

from Kizhake Chalakudi, Kerala

Address:

Thrissur, Kerala, 680306

We went for a malayalam movie on 30/6/2017 at Inox thrissur, 10.30pm show. They with out prior information denied us food during movie interval in the name of GST implementation.when we complaints to the manager, he behaved harsh. Even though we asked them to provide some other facility to get food, they didto do it. None of the staff accepted the fault in their service and they flight with all the customers.

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Aug 5, 2017

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2017

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,
We are in receipt of your mail, we regret that due to GST roll over the systems were unavailable late last night.
As the interval was during that time we could not offer food and beverage. We would request you to share your contact number so that we can speak to you.Please mail us on [protected]@inoxmovies.com referencing the mail.

.Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Regards,
INOX Support