[Resolved] Inox Leisure / Inoxmovies.com — excessive time of advertising before movie and in the interval
S
Sameer Gote
from Pune, Maharashtra
Address:
Pune, Maharashtra
My complian us regarding the excessive time of advertisment shown before and in between the intervals.. Which cause movies to start late. Are you not obliged to start any show at the given time? If not.. Then please give us the maximum time for advertisement in cinema theater. We pay for watching movies and not advertisements...
I wish you will quickly revert back with positive response..
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Oct 1, 2018
Complaint marked as Resolved
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Thank you for choosing INOX for your movie going experience. We appreciate the time taken by you to give us valuable inputs and feedback that will help us improve our services.
The movie going presentation format today has evolved and is an overall programmed with slides, commercials, trailers and main movie. It is part of theatrical presentation. There are certain internal and statutory communication for the awareness and knowledge of the guests and society in general, hence the interval time may have appeared to be longer.
Let me assure you that all the activities, events, programs and operations at INOX are done with guest centric approach and we are extremely sensitive to the overall quality and experience that our guests have at our premises.
Your patronage of INOX is extremely important and we hope that you continue to visit us.
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