Inox Leisure / Inoxmovies.com — False Pricing/ Cheating | |
I went to watch Roohi in Inox Metro, Kolkata on Saturday 13th March at 11:30 a.m. At the booking counter I was given an "offer" where I would get a Large Popcorn which costs 280 at 25% discount which should cost me 210. But on seeing the Price at the counter I see that the Large Popcorn costs 240 rupees and I was being given it at that price itself despite getting a 25% discount. When I complained the entire management had no explanation and asked us to watch the movie while they reviewed the situation. After 20 mins they very politely gave me a refund of my 240 which I paid at the booking counter for the "offer" and told me on Saturday the price is not the same as displayed on the menu which I feel is a big lie. I cross question them so they have no choice but to give me a refund. And even though I got the refund I felt I was being cheated and that's not expected from from inox movies. It was a very distressing situation and a bad experience after all it is our hard earned money. Please look into the people or staff involved so that we don't face such a situation again. Was this information helpful? | |
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. | |
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