Inox Leisure / Inoxmovies.com — filthy smelling executive sofa seats and chairs

k_somasagar

from Bengaluru, Karnataka

Address:

Varun beach inox theatres , Behind novotel hotsl , vizag, 530003

Hi,
Issue 1:
I have beign to varun inox screen -1 seats d19, d20 on 13/10/2019 (8 pm show time)
Seat d-19 has spring coming out and its very uncomfortable to sit, no proper response from theater help staff, i paid money to sit uncomfortably. I received feedback link from inox where i have described whole issue, but there is no response (Felt why do they have the feedback link)

Issue 2:
Again i have beign to varun inox screen-2, seats (Ry - a9, a10, a11, a12) on 15/10/2019 (6:50pm show time).
Took executive seats paying 280 per seat to experience nasty smell and poorly maintained seats. I had rashes for spending 3 hours. Not sure why do this particular inox center is not meeting standards on inox brand. This needs attention and i feel bad for paying 1200 rupees for having a very bad seating experience.

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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies

Oct 21, 2019

Updated by k_somasagar I cannot send email to this id : [protected]@inoxmovies.com

Looks like I'd is masked

However below are the booking details you have seeked .

Please find my booking details below .

First booking : seat D18 is damaged where I can feel spring and uncomfortable to watch movie .

Booking ID - T5ASFY5 for Joker (A) on Sun, 13 Oct, 2019 08:00pm, at INOX: Varun Beach, Beach Road(SCREEN 1), Seats: EX-D19, D18

Second booking: all these sofas are smelling filthy ..made my movie Experiance worst .

Booking ID - TNANJDJ for Syeraa Narasimha Reddy (U/A) on Tue, 15 Oct, 2019 06:50pm, at INOX: Varun Beach, Beach Road(SCREEN 2), Seats: RY-A9, A10, A11, A12

Sagar

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Comments

k_somasagar

from Bengaluru, Karnataka

I cannot send email to this id : [protected]@inoxmovies.com

Looks like I'd is masked

However below are the booking details you have seeked .

Please find my booking details below .

First booking : seat D18 is damaged where I can feel spring and uncomfortable to watch movie .

Booking ID - T5ASFY5 for Joker (A) on Sun, 13 Oct, 2019 08:00pm, at INOX: Varun Beach, Beach Road(SCREEN 1), Seats: EX-D19, D18

Second booking: all these sofas are smelling filthy ..made my movie Experiance worst .

Booking ID - TNANJDJ for Syeraa Narasimha Reddy (U/A) on Tue, 15 Oct, 2019 06:50pm, at INOX: Varun Beach, Beach Road(SCREEN 2), Seats: RY-A9, A10, A11, A12

Sagar

SC.InfoTech

from Mumbai, Maharashtra

Before entered the hall they asked about any lighter or other things, i told them yes i have a lighter .
then he said that, i have to submit my lighter .
i did the same as he said but after end of the movie when i show the coupon they said could not find it .
The actual man was not there.
Shame on Highland park inox hall.