Inox Leisure / Inoxmovies.com — Forced to buy popcorn with ticket

Sk Nur Neha

Nov 28, 2023

Address:

Burdwan Arcade

I went to see movie in Burdwan Inox, Arcade. The staff in the ticket counter told that it was compulsory to buy popcorn with each ticket in the ticket counter, I told him to show terms and conditions of Inox where it was written that popcorn was compulsory but he didn't instead he said that Inox has Instructed them to do so. So I was forced to buy two popcorns otherwise he was not proceeding with the tickets.I really want Inox to look into the matter .

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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

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INOX Leisure / INOXMovies.com Customer Care

from Mumbai, Maharashtra

Nov 28, 2023

Verified Support

Dear Guest,

Greetings from PVRINOX!

Thank you for highlighting your concern with us. We sincerely apologize for the inconvenience caused to you.

In order to assist you in this regard, we would request you to kindly share the below detail on [protected]@inoxmovies.com, so that we can check and assist you in a better way.

1) Email Id
2) Mobile Number
3) Booking Snapshot

Please feel free to revert us.

Regards,
PVRINOX