Inox Leisure / Inoxmovies.com — Forcing for purchasing combo with regular tickets in offline mode

Amit Kumar Adhana

from Greater Noida, Uttar Pradesh

Jun 6, 2022

Address:

Inox Cinema Greater Noida Swarn nagri

In offline tickets window
The lady was forcing me to purchase Combo with regular tickets
Otherwise no tickets for me
I complained with Higher authority man Sandeep Bhati
But no solution from their side
Even he was saying we r doing the same with everyone
And u hv to purchase combo
Or pay online payment

Matter is not this that i should book online
But how they can force me for purchase combo

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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

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Comments

INOX Leisure / INOXMovies.com Customer Care

from Mumbai, Maharashtra

Jun 6, 2022

Verified Support

Dear Guest,

We thank you for choosing INOX as your movie destination. We are in receipt of your email and regret for any inconvenience inadvertently caused.

We would like to clarify that combo options sold at box office are offered keeping in mind the value for money that our guest can get while booking tickets .However they are optional and guest can choose to opt out of the same.

Please feel free to contact me for any assistance in future. Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support