Inox Leisure / Inoxmovies.com — Foul language by staff

I recently visited Inox anomara mall Pune(11 am), as I dint get ticket I tried to go inside by another ticket which is not mine and I was stopped(I accept it's my fault) but I didn't even go inside and staff brutally used foul language on me and my character using highly derogatory words like gandu and many more even other staff in ticket counter abused my character and I stole clothes from someone and they even took my mobile and seen my personal gallery pics, staff by named Sunil used more derogatory words and tried to insult me personally. I wish to provide some resolution as soon as possible else I need to file defamation suit against entire company with all words used.