[Resolved] Inox Leisure / Inoxmovies.com — High snacks price

Neha Singh Kshatriya

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226022

Why in cinemas we get food product at 10 times higher price rate than outside, not only in inox cinema thi9s case is same in all cinema theatre, first they dont allow food products already bought by you, and when you enter once you have to take those costly snacks or else stay hungry, in many cinemas you have to buy water also they dont have basic drinking facility, its a very good way to loot your customer, can you imagine you get 7 rs samosa in 90 rs inside cinemas . please think about customers also.

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Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2015

INOX Leisure / INOXMovies.com Customer Care's response Dear Ms Kshatriya,

Thank you for taking the time and giving us your valuable inputs in form of feedback. We would like to clarify that the food and beverage charges are proportionate to the quality standards that we maintain. Prices of the food items are decided keeping in mind the cost involved in production, quality of ingredients used and taxes charged by government. MRP is mentioned on packaged items. We operate under the same norms like resturants in hospitality industry, as you are aware food pricing is dynamic in each and dependant on the quality and services rendered. Also most hospitality brands do not allow outside food and beverages to be consumed in their premises.

Trust this clarify's and we hope that you continue to visit us.

Regards,
INOX Web team