[Resolved]  Inox Leisure / Inoxmovies.com — improper behaviour in cinema hall

Address:Chennai, Tamil Nadu, 600028

I watched the tamil film airaa at 6:50 pm (30/03/2019) screened in inox cinemas, citi centre, rk salai, chennai - tamil nadu. There were 4 people seated in the seats - e 15, 16, 17 and 18 (Screen 4). They behaved in an extremely obscene manner and passed objectifying comments on women referring to the lead actress. For me with a family audience, it was extremely awkward and intruded my time in the hall. When i confronted them and called in the duty manager, they did not provide much help instead asked me to write a complaint mail. Expecting a revert on this mail from you. The miscreant vehicle number is tn 06 3288. Expecting a fair investigation on this as that would reduce such misbehaviour in public places.
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May 1, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact details and mail us at [[protected]@inoxmovies.com] as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Complaint comments 

Comments

3d glass of your cinema using in 3d movie are not up to the limit
The glasses are to dirty and having big scratch not even sanitize
In your cinema the seat are also dirty the seat cover quote srs cinema not innox cinema
And the staff who giving the 3d glasses not behaving good
Please consider all the above problem to improve the cinema

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    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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