Inox Leisure / Inoxmovies.com — Mal practice and quality issues

I pay a premium to watch movies in theatres but Inox has been repeatedly damaging my experience. It is not related to just one theatre but most Inox branches in lucknow. I pay for Dolby atmos but find out that they shut off most speakers due to technical issues or may be to save cost(inox umrao). Paid again for dolby atmos but found that only left speaker behind the screen is functional(inox crown mall). I paid 500 for a movie but the Air conditioning was not functional (Inox phoenix pallasio). The screen went blur multiple times due to fogging in projector room(inox crown mall). The movie experience should also include trailers; I was certain that a trailer should have been attached to a particular movie and I verified with people who went to a different cinema chain but Inox deliberately removes those trailers to make room for paid advertisement. Not sure, but it must be a mal practice against the exhibitors who are trying to promote other movies but Inox doesn't let them. Avatar 2 trailer should have been shown before Doctor strange 2 but inox removed it, similarly Avatar 2 and Black Panther 2 trailers were cut from Brahmastra. I am pretty sure cinema packages have trailer attached to them and should be played in the theatre but Inox is deliberately breaching that arrangement.
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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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