[Resolved] Inox Leisure / Inoxmovies.com — Mandatory buying Food

Veereshhh

Jan 11, 2022

Address:

Inox Garuda Yelahanka

Dear inox Team,

I always preferred watching movies in Inox for the best cinematic experience and this is the first time someone troubled us at Inox garuda yelahanka Bangalore. Ms.Bhavana at cash counter denied us to give the tickets if we are not buying snacks at ticketing counter and rudely told us to stand aside and made us pay for the food which is utter ridiculous and they denied on the face to give the ticket which was really shocking is this what the customer service that's provided by Inox the same has been complained to consumer form as well i hope you resolve the issue and refund our hard-earned money if possible.

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Jan 29, 2022

Complaint marked as Resolved

I was contacted by Inox Staff Mr.Anil and the issue was shared again. Mr.Anil was very convincing and assured that the same issue will not be repeated again.

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2022

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We request you to let us know your contact details & Inox multiplex visited as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support