[Resolved]  Inox Leisure / Inoxmovies.com — misbehave

Address: Nagpur, Nagpur, Maharashtra, 440010

Dear legal authority of inox entertainment,

Here today on 23.06.19 at 6.30pm i am with my wife and child at inox to watch movie kabir singh but due to a certificate staff has not allowed me with me child so i told to please let me talk or want to discusa the thing with incharge as i am a regular client from last 10 years, so staff name mr p. Venkatrao (Unit manager) and mr. Neeraj mishra (Executive operations) came and said that we will not allowed you, so i accepted this thing, but inox authority i want to let you know which is very serious thing for ypur fiture prospects also, the way they said to me in front of all the other customers is too much pathetic, just like i am like a criminal people looking at my face, and i really feel embarrassed as i am also a banker and my wife is a teacher and regulary i am also entertaining clients but this is not the way to talk to your customers as if you don, t take any action i, ll file a police complaint against inox indora square nagpur 440010 authority. Its a very serious thing which happens with me and my family, i am waithing your response if you will not take any action i, ll take my action.
Rahulsingh sengar.
[protected].
Was this information helpful?
No (0)
Yes (0)
Jul 30, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We thank you for choosing INOX as your movie destination. We are in receipt of your mail and would like you to note that the Movie “Kabir Singh (A)” has been granted an Adult Certification by the Censor Board. As per the conditions laid down by the Censor Board anyone who is under the age of 18 years cannot be allowed to view the movie. This is also clearly mentioned in our Terms & Conditions and is printed on the tickets.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us. Please feel free to get in touch with us for any further assistance.

Best Regards,
INOX Support
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    INOX Leisure / INOXMovies.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1205
    Pending
    274
    Resolved
    629
    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all INOX Leisure / INOXMovies.com contact information