[Resolved]  Inox Leisure / Inoxmovies.com — mistreated by inox hind, kolkata manager

Address:Kolkata, West Bengal
Website:www.inoxmovies.com

During the interval of a movie, by mistake we had actually used a drink dispensing machine and had got some drinks out of it, we knew we were guilty, the staff came while everyone was sitting in the hall and they started shouting at us for doing something like this, we told them calmly that we're ready to pay for whatever the compensation is and apologized, but the manager was called and he started shouting at us while everyone was seated and he abused us in front of the whole hall while everyone was seated. Being the manager of such a big theatre, he still does not have the basic courtesy of knowing how to talk to people decently and how to handle situations, he started abusing us in the most vulgar of languages and we ended up paying 4 times the amount that we were supposed to, god knows how much he kept in his own pocket, the staff too, was very very dumb and was shouting for no reason, this is not what we expect from an inox. People like these should not even be allowed to get jobs here, god knows how much company image these fools destroy every single day.
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Nov 12, 2018
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.

Regards,
Inox Support
Complaint comments 

Comments

Book ticket inbox app for movie sui dhaga in city mall gorakhpur mony is detucted in my account but not received ticket show time 3:25 30 sep 2018 inox app helpline no not working I will send in mail inox movies site not reply in my complaint plz return my mony inox movies don't cheat and plzz I requst don't spoil my weakend.
The date of pickup is always set as current date though we choose a future pickup date .Lost Rs.380 due to booking twice.I demand that the inox support team immediately looks into this..

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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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