Inox Leisure / Inoxmovies.com — Money Not credited back

Address:

Manipal

As i booked my ticket through call, & I received a link i payed 1st it was debited and credited back but again i tried and got debited but again i had to pay in box office where i payed cash,
Today i call twice they assured me a call back in an hour but both time they fooled me . So give me a solution