Inox Leisure / Inoxmovies.com — Movie show delayed by 35min

Address:

Inox, jaswant tuli mall, nagpur, maharastra

Hello, I'm here at inox jasvant tuli mall, nagpur(M.H). We had a booking of RRR movie on 29/03/2022 at 10:55pm, but we have been waiting for more than 35minutes in lobby area waiting for entry. Very rude behaviour by staff. This is utterly disappointment that we had to face this type of issue at a premium facility. My seats were screen1 D-14, 15. Due to this excess and uncertain delay, I'm not watching this show and hope to get a full refund for the same, since its a mistake from your side.
Thank you