[Resolved] Inox Leisure / Inoxmovies.com — My movie tickets not redeemed

jacky sonejaa

Address:	Indore, Madhya Pradesh, 25111
Website:	www.consumercomplaints.in

Dear sir,
I want to say that today I went to inox at c21 mall indore 2:30pm 30 jul 16. I ask for 2 tickets of dishoom movie, ticket counter executive told me total amout is Rs380/-. I said that I have 2 movie tickets coupons to redeem of Rs70 each. And I also said that I will give you difference amount of that..she deny to me and said to use this voucher at 21st August its last date...I want to know why she deny me..I want resolution. Or I will take strict action against it.

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Sep 30, 2016

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

INOX Leisure / INOXMovies.com Customer Care's response Dear Mr. Soneja,
This is further to your Feedback to us about your experience at INOX C21 Mall, Indore on 30th July'16, and our subsequent telephonic conversation. Thank you for your feedback as it is feedback from consumers that helps us improve our services.
We are apologetic about the inconvenience caused to you and rest assured that we have briefed our team about the same to ensure that such slip ups do not take place again in future.
Your patronage of INOX is extremely important to us and we hope that you continue to visit us. I look forward to meeting you the next time you are at INOX for a movie.

Regards,
Sant Swaroop
Unit Manager