Address: | AIR FORCE COMMAND HOSPITAL Halasuru Bangalore 560007 |
My residence is Halasuru Bangalore location on 17-Jan- 21 3.30pm i booked for MASTER tamil movie using INOX website and selected INOX Lido Halasuru as my multiplex theater as it is the nearest one.But the website wrongly re routed internally and booked ticket for me @INOX BROOKEFIELD location which is 15km from my location, and due to wrong and unauthorized booked i missed my show as planned.so i need refund of RS: 1034.52
Booking ID: T6A4CEX, SEAT NO: F9, F11, F13 Was this information helpful? |
We have received your feedback and we apologize for any inconvenience caused to you.
To clear the part about the selection of theatre we would like to add that theatre selection is subject to you confirming the same by clicking the name of the theatre, show time and no. of tickets on our website. Same is true even if you choose to make any changes they would not be automatically input unless you select another theatre and click on confirmation.
We regret that as changes are not possible now after the booking is confirmed, our site has no error reported.
We would like to inform you that sale of tickets is guided by local laws including the entertainment tax act. Keeping these in mind, our company policy states that a ticket once sold/ printed cannot be exchanged, cancelled or refunded. The same is mentioned in the “Terms & Conditions” on our website which you have read and agreed upon, before completing your transaction.
We request that before purchasing tickets, carefully review your booking details as same cannot be changed once booked.
Best Regards,
INOX Support