[Resolved] Inox Leisure / Inoxmovies.com — Non delivery of food

Sadak Hussain

Address:

INOX RMZ GALLERIA MALL BANGALORE

Dear Sir, Bangalore RMZ Ticket No 1373109 dated 12 Apr 21 for Vakeel Saab Movie at Bangalore RMZ Galleria mall. Ordered pre purchase promo for refuel worth Rs 380/-. The same was not delivered and the reason being quoted as Miscommunication. It's horrible as it's my Kids Birthday today.
Worst experience being the first movie in Bangalore.
Regards
Sadak Hussain
[protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Apr 12, 2021

Updated by Sadak Hussain Dear Sir, Bangalore RMZ Ticket No 1373109 dated 12 Apr 21 for Vakeel Saab Movie at Bangalore RMZ Galleria mall. Ordered pre purchase promo for refuel worth Rs 380/-. The same was not delivered and the reason being quoted as Miscommunication. It's horrible as it's my Kids Birthday today.
Worst experience being the first movie in Bangalore.
Regards
Sadak Hussain
[protected]

Verified Support

Apr 13, 2021

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We thank you for choosing INOX as your movie destination. At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We have received your mail and would like to inform you that we have sent this request to the respective unit for further course of action. Please bear with us till then.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support