Inox Leisure / Inoxmovies.com — Not allowed to keep luggage

Inox Leisure / Inoxmovies.com — Not allowed to keep luggage

S [email protected] Dec 4, 2021 Dec 4, 2021 This thread was updated on Dec 4, 2021

Tourists in margao will obviously have luggage . I had train in the evening and decided to watch a movie to kill sone time. But alas i did not take into account that INOX will not have a luggage counter. My plan fell flat and now i have 4 hours and clueless with 2 bags. Inox you are losing business here. Please also mention on bookmyshow etc that you don't allow luggage. Bad experience for me. Was this information helpful? No (0) Yes (0)
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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INOX Leisure / INOXMovies.com Customer Care

from Mumbai, Maharashtra

Dec 4, 2021

Verified Support

Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guests on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

However, we would like to inform you that Inox Goa Margao cinemas is situated inside the mall and is not a standalone property. Hence, we do not have a separate luggage/baggage counter. Request you to refer the T&C stating items like carry-bags, eatables, helmets, handbags are not allowed inside the theatres and are strictly prohibited.

Please feel free to get in touch with us for any further assistance.

Your patronage of INOX is extremely important to us and we look forward to your visit.

Warm Regards,
Inox Support