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[Resolved]  Inox Leisure / Inoxmovies.com — not allowing water bottle inside multiplex

Inox security staff not allowed our water bottle to take inside, infact they made us to take out bottle at security point. Common water filter was available inside food court but water was not there. It is disgusting after law has passed to allow water bottle in cinema hall or cinema hall owners has to serve water inside cinema hall free of cost then why it was not instructed to such a big giant of multiplex INOX, jaswant tuli mall, nagpur.
This completely shows that INOX wants to support there food court and sell water at very high cost. Strict action should be taken against them.
not allowing water bottle inside multiplex
not allowing water bottle inside multiplex
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Apr 19, 2018
Complaint marked as Resolved 

Complaint Status


[Mar 19, 2018] INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
INOX Leisure / INOXMovies.com Customer Care's response Mar 19, 2018 Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. Kindly mail us your contact details on [protected]@inoxmovies.com

Warm Regards,
INOX Web Team
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Comments

On 21st march i went to inox burdwan, west bengal
I asked one of the staffs in "refuel " for turning the air condition ..he asked me to go inside the cinema hall...directly ..during summer also the air conditioning aren't working in the corridors of the burdwan arcade

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    INOX Leisure / INOXMovies.com
    Customer Care Service
    Customer satisfaction rating
    76%
    Complaints
    644
    Pending
    0
    Resolved
    478
    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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