[Resolved]  Inox Leisure / Inoxmovies.com — Not provided movie tickets

Address:Shipra mall, indrapuram, ghaziabad

Today (22/12/21) we watched spider man : no way home movie at Inox Shipra mall, indirapuram
Sanjeev jha who was at the ticket counter he take payment on his personal no. Via google pay but not provided tickets. He himself told guard to allow us entered the theater. We asked for ticket he said that you will received msg on phone but we didn't. After movie we again went to him your whole staff was indulged in it even manager was there. When we insist for tickets they gave us ticket which are for tomorrow show i.e. 23/12/2021. How ridiculous is that, they are clearly cheating and thinking they are smart. Tomorrow they will cancel them and get money back in their accounts. I am informing you this issue as well as I will complaint in Income tax department also because it's not your company loss but it's also loss for country in the form of entertainment tax Or income tax etc.
Please inform me what action will be taken by inox company on the staff who were indulged in such fraud.
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Jan 27, 2022
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2021
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We request you to let us know your contact details & Inox multiplex visited as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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