Inox Leisure / Inoxmovies.com — Not returning our money

Siddharth Jain #33333

Sep 4, 2021

Address:

Udaipur, Rajasthan

We booked tickets for a movie on inox. 5 tickets were booked by us and we were told that those who are vaccinated are only allowed. 3 were vaccinated 2 were under age of 18 (under 18 are not being vaccinated by government order) yet we 2 weren't allowed.
We filled our age before booking ticket as below 18 and yet we weren't stopped at that time and money was deducted from our account.
And now they turned their back and said that we aren't allowing booking of tickets under 18

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INOX Leisure / INOXMovies.com Customer Care

from Mumbai, Maharashtra

Sep 5, 2021

Verified Support

Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number and multiplex details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support