[Resolved] Inox Leisure / Inoxmovies.com — parking / access to floor / lift

decograph

from Visakhapatnam, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh

We had booked tickets for a telugu movie (Gudachari) for saturday 10.40 pm show at varun inox, visakhapatnam. We were made to park our car 7 floors beneath the ground floor (I. E., p4),
We had to take a service lift, small enough to accommodate 6 persons, with 20 persons waiting for their turn in every trip and another lift and then the main lift to reach screen 5. It took us 20 to 30 min to reach our screen after lot of inconvenience.
We had conveyed the same to your duty manager, mr. Srinivas rao but he was also helpless.
I left the movie 15 min prior to its end to avoid the rush to get back to my vehicle.
It was a very tedious & bad experience for us.

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Sep 15, 2018

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We have received your complaint through mail and our team shall get in touch with you soon. We highly regret the inconvenience caused to you.

Regards,
INOX Support