[Resolved] Inox Leisure / Inoxmovies.com — prohibition on allowing outside food

Kirti Bamboli

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400071

Your inox in r city ghatkopar is not allowing us to take our eatables and sprite inside the multiplex, even after the ban has been lifted from prohibiting outside eatables in the multiplex from 01/08/2018.. This was not expected from your multiplex as after going against them to allow us to take eatables inside the mulitplex.. The inox staff disallowed, saying we don't have any such orders... Which is not expected from inox even after 15 days of the law been passed

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Sep 23, 2018

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

Thank you for taking the time and giving us your valuable feedback.

We have received your mail and would like to state that the matter regarding allowing outside food inside cinemas, is presently before the Honourable High Court and hence is sub-judice. There is no order, or legislation by the Government on the matter, and hence, we are following the practice being followed by almost all cinemas across the world in this respect.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us. Please feel free to contact us for any assistance in future.

Regards,
INOX Support