Inox Leisure / Inoxmovies.com — Refund amount

I tried booking tickets for KGF 2 of price Rs 228.54 . But the transaction failed from INOX app still amount got detected from my account. I recieved a mail stating refund amount is Rs 222.78
Why is GST charges taken when the ticket is not booked?
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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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Dear Guest,

We apologize for the inconvenience caused to you. Kindly provide us with the following details to enable us to trace your booking and follow up on your request:

- Mobile number and email id provided for booking ticket(s)
- Date on which the booking was made
- Whether the booking was done through INOX website, INOX box office, Bookmyshow or Paytm.

Your concern is o[censored]tmost importance to us and we look forward to resolving it soon to your satisfaction. Please mail us on [protected]@inoxmovies.com.

Regards,
INOX Support

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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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