[Resolved]  Inox Leisure / Inoxmovies.com — refund for cancellations which was due to disability of cinema

Address:Inox 36 mall, Raipur, Chhattisgarh

I booked the tickets for kabir singh is was paid online, but when i reached there the staff said the screen in were we are going to sit, the ac of that screen was not working
And i asked for refund they said the money will be refunded back in 2 to 3 days its the 5 th day it is not refunded
Also they are not responding the call and the time they pick up they are like "ho jya g n bhai"
Please take some action or
I will contact lawsuit over the abnormal behaviour of your staff
And
For holding the money and not refunding
Contact me on [protected]@gmail.com
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Aug 5, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Kindly share your contact number /booking details so that we can have this looked into. Please mail us on [protected]@inoxmovies.com OR reach us on the given contact number.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
Phone:[protected] | Fax:[protected] | Website: www.inoxmovies.com
Join us on: - http://www.facebook.com/INOX-Leisure-Ltd Follow us on: - http://twitter.com/INOXMovies
Complaint comments 

Comments

I just wanted to bring to your attention the condition of one of your Inoxoutlet in Darjeeling westBengal is really pathetic.. The carpets in the floor are torn out.. The seat covers are really in a very bad condition.. I really hope u look into the matter asap as it is spoiling your name ( Brand). Thank you.

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    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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