[Resolved] Inox Leisure / Inoxmovies.com

[Resolved] Inox Leisure / Inoxmovies.com — refund process

N Nirupam Niru

I have booked 2 tickets using inox app for gang leader movie on 13th of september mistakenly instead of 15th september at varun inox, vizag.. So i cancelled those tickets which were booked on 13th... Can you please verify my refunding process.. I have already contacted your customer care.. They have said that the money was refunded... I got message during ticket booking about the deducted money.. But i didn't got any message to my mobile regarding refund.. My phn no is:[protected] I have given the above mentioned number to my inox account Was this information helpful? No (0) Yes (0)
Oct 27, 2019 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Sep 26, 2019 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, We apologize for the inconvenience caused to you. The refund process for the cancelled ticket has been processed from our end. Kindly liaise with your issuing bank for refund. Payment Id: pay_DGvqhumxGqi3hA Amount: ₹ 241.50 INR Refund ID: rfnd_DGvzJgDXi3Y8AO We request you to add [protected]@inoxmovies.com and [protected]@inoxmovies.com to your safe sender list /address book to ensure email delivery in your inbox. Your patronage of INOX is extremely important to us and we hope that you continue to visit us. Regards, INOX Support
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