Verified Support
Dec 05, 2017
INOX Leisure / INOXMovies.com Customer Care's response Dear Sir,
We, thank you for visiting our Multiplex and are looking forward to serve you again.
We assure you that as a reputed Public Limited Company having pan India presence, INOX Leisure Limited is committed towards integrity and ethical practices in all its dealing.
To clarify your apprehensions, it would be pertinent to bring to your attention the following facts
1. INOX sells packaged drinking water at MRP only which is clearly printed on the bottle. Bottles are packed, sealed, stamped and labelled by manufacturer prior to such sale to INOX. INOX does not manufacture, pack or affix labels on the concerned bottles. Neither does INOX carry out any change to the MRP that is printed on the concerned bottles by manufacturer. We do not charge a price above MRP and thus strictly comply with the mandate of law. MRP of the packaged drinking water is fixed/decided by the manufacturer. Presently, there is no law in India which controls pricing of a commodity and manufacturer can therefore any price at their discretion.
2. Dual MRP is permissible under the law and even it is legislatively recognized under various Acts.
3. Moreover, INOX also provides at the Multiplex facilities for patrons to consume unlimited purified and filtered drinking water in disposable cups, free of any charge whatsoever. Thus When a patron purchases a packaged beverages at the Multiplex, the patron is aware of the MRP of such beverage, and thereafter voluntarily purchases such beverage at the printed MRP. There is no coercion or any unfair/misleading practice of any nature whatsoever adopted by INOX in order to effect such sale
We are hopeful that above facts, satisfactorily addresses your concern
Regards,
INOX Support
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