Inox Leisure / Inoxmovies.com — Regarding money return

Address:

Jodhpur

On 15th May 2022 we went to inox theatre jodhpur for watching rrr movie at the 6:55 pm show. We booked our ticket at the ticket counter, we paid 800 rupees via debitcard. But the amount deducted was the twice of original amount. We were told by the counter person that are money will be transferred back into the account within 48hrs. But till now we haven't received any amount back.
Please look into this matter and solve this as soon as possible.
Thank you