Inox Leisure / Inoxmovies.com — Screen went off midshow and was not rectified quickly

Arvind Kerkar

Dec 24, 2021

Address:

Inox Porvorim, Mall de Goa, Goa

I had visited Inox Theatre at facility located in Porvorim, Goa on 24/12/2021 for the movie 83. 15 minutes into the show the screen went off and it was later communicated that it was due to a technical issue. No ETA was provided and we were left waiting. We waited for more than half an hour. With the kind of money we pay for tickets to watch a movie at Inox we expect that such issues should not occur and even if it occurs it should be quickly taken care of . I demand that I should be reimbursed my ticket money for the inconvenience caused.

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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

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Comments

INOX Leisure / INOXMovies.com Customer Care

from Mumbai, Maharashtra

Dec 24, 2021

Verified Support

Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We request you to let us know your contact details & Inox multiplex visited as we would like to speak to you in person. Please mail us on [protected]@inoxmovies.com.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support