[Resolved]  Inox Leisure / Inoxmovies.com — Security guard humiliated me and rude behave with me.

Address:inox tapadia,Aurangabad,431001

I am vikram, yesterday I planned to watch India vs Pakistan match in Aurangabad Inox Tapadia. so my friend booked three tickets. and unfortunately, I was late for that match due to rain. so whenever I went there to the theater I called my friend who was sitting in the theater and my friend told the security person that I will come and let me in After asking the name. but when I went there that security person humiliated me by giving a rude talk. and ask me to go out of the theater while I show him the ticket screenshot then also he did not allow me to inside. then I call my friend then also the lady security guard and the security guard I noted his name Ravindra waghmare talk me abusive. after they got to know the mistake of them they allow me to go inside. I am a Black tier customer of inox but I feel very ashamed by the treatment that your staff has given to me. I request you to fire this kind of staff. If you really care about customer satisfaction. our I want an apology from that security guard. I must say that all Inox staff is so rude. I feel the same experience in Inox reliance mall in Aurangabad. when we were seated on the recliner seat staff come to ask for the tickets for no reason. we always book recliner tickets Inox need to teach there staff how to treat customers and what is the manners they should know.
my info
vikram Shejul.
mail id - [protected]@gmail.com
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Sep 6, 2022
Complaint marked as Resolved 
I received call from unit manager and he assured me that he will take action against the security gaurd.thanks inox.
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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