[Resolved] Inox Leisure / Inoxmovies.com — Ticket counter mandatory asking to buy combo snacks to book A and B row tickets

[Resolved] Inox Leisure / Inoxmovies.com — Ticket counter mandatory asking to buy combo snacks to book A and B row tickets

J Jabus Sivanthi Nov 26, 2021 Nov 27, 2021 This thread was updated on Nov 27, 2021

Ticket counter representative are mandatory asking to buy combo snaks to book A and B row tickets. Today 26 Nov I asked for 2 tickets and booking counter lady asked to pay 300 and forced to buy popcorn+ juice, if I agree they will book A or B row tickets.Is there any such rule Inox team has. Why counter team are mandatory to buy snacks The same mandatory is not there in online booking Lost 300 rupees because of such counter forcing to buy snack. Attached the copy which has ticket counter distributor name +1 photos Was this information helpful? No (1) Yes (0)
Jan 3, 2022 Complaint marked as Resolved INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint. Verified Support Nov 27, 2021 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace. We have received your mail and we request you to please let us know your contact details as we would like to speak to you in person. We assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Support Verified Support Nov 27, 2021 INOX Leisure / INOXMovies.com Customer Care's response Dear Guest, At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace. We have received your mail and we request you to please let us know your contact details as we would like to speak to you in person. We assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us. Warm Regards, INOX Support
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INOX Leisure / INOXMovies.com Customer Care

from Mumbai, Maharashtra

Nov 27, 2021

Verified Support

Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We have received your mail and we request you to please let us know your contact details as we would like to speak to you in person.

We assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support