[Resolved] Inox Leisure / Inoxmovies.com — Unmaintained seating service

Aniket Tonpe

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421306
Website:	www.inoxmovies.com

Date: 3rd May, 2017
Time: 10:20 PM
Ticket Charges: Rs. 200/-
Location: Inox Cinema Screen-1, 2nd Floor, Metro Junction Mall, Netivali, Kalyan East, Thane, Maharashtra 421306.

Me and three of our family members bought a movie ticket for 10:20 PM show. Seat numbering from F-1 to F-4 in Screen No 1. We entered the cinema hall and saw that the seat are completely damaged and ripped on some parts with small iron rods peeping out of the seat. We headed this complaint to the volunteers available in the multiplex, but there was no response from them.
This is the true example of careless management. Inspite of charging high amount of ticket there is no better service provided to the consumer.
I would like to share some photos of the seating arrangements in the Multiplex.

+3 photos

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Jun 6, 2017

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.

Regards,
INOX Support

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Comments

Roopana Reddy

from Bengaluru, Karnataka

On 1st May, 2017 at Shankarnag Chitra mandira, M.G.Road, Bangalore I had to purchase 1 Ltr Water bottle costed Rs.50/- which is Rs. 20/- outside and the price is not reasonable.